Randstad UK
Account Specialist
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Account Specialist - Randstad Tuition Services
The Position:
The Account Specialist for Tuition Services is responsible for managing a dedicated caseload of pupils and the stakeholders involved in their tuition journey, with the primary aim of ensuring high-quality tuition delivery and maximising the fulfilment of pupil referrals.
You will be expected to manage inbound and outbound communications across various channels (calls and emails) with multiple stakeholders including pupils, workers (tutors), parents & carers, schools, and local authorities. Your goal is to ensure a seamless and effective tuition service, from initial referral to successful completion and follow-up.
Priorities for the Role Include:
- Acquisition and Client Management (Pupil Referral & Stakeholder Management)
- Sourcing and Candidate Management (Tutor Recruitment & Management)
- Team Working & Collaboration
- Administration and Reporting
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Candidate Profile:
- Customer Focused
- Attention to Detail
- Drive and Motivation
- Pro-active Approach
- Achievement Orientation
- Working Together
- Trustworthy
What We Offer:
- Competitive basic salary + uncapped commission structure
- Central Manchester office location with great transport links and a vibrant, collaborative culture
- Comprehensive onboarding scheme and ongoing career development pathways
- Flexible benefits package (including enhanced pension scheme, holiday buying scheme, private medical options, and employee share schemes)
- Regular team socials, incentives, and recognition celebrations
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If you are interested in this position please apply now or get in touch with Sam Badger.
At Randstad, we are committed to being an inclusive employer. We believe that our success is built on the unique backgrounds, experiences and identities of our people. We welcome applications from all sections of the community, regardless of age, disability, gender identity, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
We want to ensure our recruitment process is accessible to everyone. If you require any reasonable adjustments to help you apply or to take part in the interview process, please let us know.
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