Insight Enterprises, Inc.
Account Technology Specialist
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Account Technology Specialist
We are looking for an Account Technology Specialist to join our EMEA Solutions Delivery & Partnerships organisation.
In this role, you will function as a trusted technology advisor to senior client stakeholders, helping them align their technology strategy with wider business objectives. You will shape technology direction, guide AI-driven digital transformation initiatives and ensure our clients realise measurable business value from their technology investments.
If you are passionate about using technology strategy to drive tangible business outcomes, we would be keen to hear from you.
This is a hybrid role. You will be expected to be in the office and/or attending client visits three days per week as part of your responsibilities.
Key responsibilities:
- Influence and shape customer technology strategy, aligning business priorities, transformation objectives and technology investments to deliver measurable business outcomes.
- Act as a trusted advisor to senior business and technology stakeholders (including CIOs, CTOs, CDOs and CISOs), building executive relationships that influence technology direction and long-term transformation plans.
- Lead strategic technology advisory engagements, translating customer challenges and ambitions into actionable roadmaps, transformation initiatives and growth opportunities.
- Own the commercial decision while influencing technology decisions, working closely with Solution Architects to ensure solutions align to customer requirements, business value and strategic objectives.
- Drive opportunity creation and pipeline growth by converting technology strategy and advisory engagements into qualified opportunities, consumption growth and sustainable revenue.
- Develop compelling business cases and value propositions that clearly articulate the business impact of technology investments and support customer decision-making.
- Orchestrate cross-functional teams and partner ecosystems, aligning sales, architecture, delivery, customer success and partner resources around common customer outcomes.
- Shape and execute account growth strategies, identifying opportunities for expansion, renewal and increased adoption based on a deep understanding of customer priorities and market opportunities.
- Provide leadership across complex strategic pursuits, coordinating stakeholders, shaping the customer value proposition and ensuring successful progression from qualification through to close.
- Ensure strategy is translated into measurable business outcomes by driving deployment, adoption, value realisation and long-term account growth.
- Maintain commercial excellence through accurate forecasting, pipeline management, opportunity planning and disciplined execution.
- Champion continuous innovation by maintaining deep expertise across partner technologies, emerging AI capabilities and industry trends, and by sharing best practice across account and specialist teams.
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Key skills and experience required:
- Broad and current cross-domain knowledge across modern technology areas such as Cloud, AI, Data, Security and Modern Work, with the ability to align technology strategies to business priorities and transformation objectives.
- Proven experience in technology advisory, solution sales or specialist overlay roles, with a strong track record of influencing strategic decisions and delivering commercial growth.
- Strong business and industry acumen, with the ability to understand client operating models, industry challenges and market trends, and translate these into technology-led business outcomes.
- Experience shaping long-term technology roadmaps, transformation programmes and account growth strategies.
- Credible executive stakeholder engagement capability, with experience building trusted relationships and influencing senior leaders, including CIO, CTO, CDO and CISO audiences.
- Strong commercial and financial awareness, able to connect technology investments to business value, consumption growth, revenue generation and return on investment.
- Demonstrable opportunity and pursuit leadership experience, including developing business cases, value propositions, and commercial strategies for complex deals.
- Proven ability to coordinate virtual teams across sales, architecture, delivery, customer success and partner organisations to achieve shared objectives.
- Excellent communication and storytelling skills, able to adapt messages for different audiences and create impactful, engaging narratives.
- Strong problem-solving and negotiation skills, with the ability to identify root causes, develop solutions and reach mutually beneficial outcomes.
- Relevant degree and/or equivalent commercial, technology or specialist sales experience is highly desirable.
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About Insight:
We believe that by giving you the freedom to think big and empower you to reach your full potential, together we will achieve the best outcomes. Along with excellent benefits and a compelling reward package, we offer the opportunity to work in a supportive environment with a high level of autonomy and creativity - there’s a reason our average employee tenure is over 6 years.
We strive to display our three core values of Hunger, Heart and Harmony every day. They represent and drive who we are here at Insight and by doing so we are doing amazing things. Insight started in a garage in 1988 and it is through harnessing our three core values that two brothers, Eric and Tim Crown, steered Insight to the Fortune 500 company it is today. We are now a Global IT Services and Solutions business, passionate about helping customers and the real people who sit behind them.
Application Details:
Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply.
We will endeavour to contact you within five business days, should we feel your profile is a good match for this role. If you do not hear from us within this timeframe, please presume that on this occasion, your application was not successful.
A full job description will be provided upon application.
Insight is committed to providing equal opportunities for all applicants and recognizes and values the unique talents and perspectives which individuals with disabilities bring to our workplace and we encourage them to apply. Any information provided regarding changes or adjustments will be kept confidential and used solely for the purpose of ensuring all our candidates can perform at their very best during the recruitment process.
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