Job Description

Aftercare Accounts Administrator - Permanent, Canary Wharf

Hours

40 per week, 08:00 - 17:00 Monday to Friday

Job Summary

The Aftercare Accounts Administrator is responsible for assisting in accounts administration and support of budgets, invoice processing, aftercare cost control, utility billings, document processing and administration and costs for the aftercare team. The successful candidate will also be tracking, recording and accounting for (incoming) supplier invoices to facilitate a monthly recharge invoice to clients (outgoing).

Duties & Responsibilities Include

• Oversee the billing and aftercare shared mailbox, including responding to any inquiries regarding outstanding balances.
• Raise and track purchase orders/delivery notes (3-way matching).
• Engage with suppliers and external parties (utility providers).
• Serve as a point of contact between the Finance Team and Aftercare Team to resolve any billing discrepancies.
• Gather the login details for the utility providers' platforms (British Gas, Thames Water, Ovo Energy, Switch2, British Gas, Thames Water, CEP (Communal Energy Partners), Octopus Energy, Eon Energy).
• Request statements of accounts from suppliers to carry out the reconciliation process.
• Ensure all receipts are posted daily and ledgers are up to date.
• Ensure all letters / bills received on daily basis are captured.
• Reconciliation and control on a monthly basis of site aftercare costs and recharging to the property companies.
• Accurate data entry to capture all unpaid utility bills on the relevant trackers.
• Careful verification of prior drawdowns to ensure accurate balance allocation for payments owed.
• Keep track of completed properties to ensure that invoices are billed for the appropriate timeframe.
• Reach out to the utility providers and ensure that any bills sent to the wrong address are redirected to the appropriate party.
• Weekly sync meetings with the Aftercare Accounts team to review the status of completed work.
• Resolving one-off payment challenges with utility providers.
• Keeping the systems always up to date (IFS Application, Clixifix system, SharePoint).