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Accounts and Finance Apprentice (Salary £19,000)
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Billing Apprentice
As a Billing Apprentice, you will support the Finance team with the accurate and timely processing of customer invoices for travel and event bookings. This is a development role designed to help you build your knowledge of billing, finance processes, customer service and business systems.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
You will learn how invoices are created, checked and processed, including how automated billing works and what to do when items need further review. You will also support the team with invoice queries, supplier follow-ups, simple reconciliations and general administration.
The role is ideal for someone who is organised, keen to learn, comfortable working with numbers and interested in developing a career in finance. You will receive training and support from experienced colleagues while contributing to a reliable and customer-focused billing service.
Main Responsibilities:
- Support the loading and checking of invoice information for travel and event bookings.
- Help the team review billing data to make sure invoices are accurate before they are processed.
- Assist with automated billing exception queues by gathering information, checking details and escalating queries where needed.
- Monitor simple billing tasks and learn how system processes support accurate invoicing.
- Respond to basic invoice queries through Freshdesk, with guidance from more experienced team members.
- Support follow-up activity with suppliers where invoices or information are missing.
- Help reconcile supplier invoices and corporate card information under supervision.
- Assist with processing refunds or adjustments where manual support is required.
- Support urgent payment or invoice requests by helping gather the information needed by the relevant teams.
- Work with colleagues across Finance and other departments to support accurate and timely billing.
- Maintain accurate records and update finance systems carefully and consistently.
- Demonstrate the Clarity values of ‘Listen, Adapt and Deliver’.
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Company Benefits:
- Incentive trips & prizes
- High Street discounts
- Long service awards
- Free flu jabs
- Health and Wellbeing perks
- Company funded social events
- Funded courses
- Excellent progression opportunities
- Discounted staff travel
- Pension Scheme
Where you'll work
56 Oxford Street
Manchester
M1 6EU
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DAMAR LIMITED
Training course
Accounts or finance assistant (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Record transactional data.
- Use the organisation’s standard tools and processes to examine data to identify transactional issues such as, reconciliations and inconsistencies between invoices.
- Recognise and rectify routine errors, escalating as necessary.
- Plan and review accounting and finance tasks.
- Communicate with stakeholders to deliver accurate and timely results, avoiding jargon, using language tailored to the audience and different media methods with an appreciation of the risks and benefits to the business of social media and other digital applications.
- Use finance and accounting software packages to accurately input and manage data to contribute to routine accounting tasks.
- Handle data and digital technology in line with cyber and data security requirements, using data securely and safely, including backing up data.
Training schedule
Accounts and Finance Level 2 apprenticeship Standard
Essential qualifications
- GCSE in:
- English (grade 5/C and above)
- Maths (grade 6/B and above)
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Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Attention to detail
- Customer care skills
Clarity Business Travel is one of the UK’s leading travel management companies, generating over £830 million in annual turnover and employing approximately 870 colleagues. As part of the Portman Travel Group, we combine industry expertise with innovative travel solutions and outstanding customer service. We foster a supportive, collaborative culture where people are encouraged to grow, contribute and succeed. Our values – We Listen, We Adapt, We Deliver – are at the heart of everything we do, creating an environment where colleagues can make a real impact.
https://www.claritybusinesstravel.com/ (opens in new tab)
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Potential career paths:
- Billing agent
- Billing team manager
- Various other opportunities in other roles / departments (squiggly career path)
Contact for this apprenticeship:
DAMAR LIMITED
Damar Training
Sabina.Adam@damartraining.com
07566 289 979
The reference code for this apprenticeship is VAC2000042780.
Closes in 29 days (Friday 14 August 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.
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