The Fragrance Shop
Accounts Assistant
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Accounts Assistant
The Fragrance Shop, the UK’s leading independent fragrance retailer, is seeking an Accounts Assistant to join its first-class Finance team. This role is essential to ensuring accurate and timely reconciliation of cash and expense data, playing a vital role in loss prevention, cashflow analysis, and online payment integrity. Working under the Group Financial Controller, the successful candidate will demonstrate ownership, attention to detail, and a proactive approach to continuous improvement in a fast-paced retail environment.
Key Responsibilities
- Daily reconciliation of tender to sales across the store estate.
- Manage store banking procedures and documentation.
- Online reconciliation across all tenders, including exception reporting.
- Weekly store expense control and monitoring.
- Ownership of KPI reporting for cash and expense management.
- Assist in the month-end process and support compliance reporting.
- Develop and maintain business-wide procedures to improve loss prevention.
- Handle online queries and chargeback support in collaboration with Customer Services.
- Ensure accurate transactional audit processes and timely control account reconciliations.
- Liaise with stores and assist with finance-related queries.
- Provide ad hoc financial support to the wider team.
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Key Skills & Competencies
- Prior experience working with transactional ledgers, ideally in a retail or high-volume environment.
- Advanced Excel skills; knowledge of reconciliation processes.
- Meticulous and methodical, ensuring accuracy and timely delivery.
- Confident liaison with internal and external stakeholders.
- AAT qualification or active training are desirable.
- Self-starter who can work independently and within a team.
What You Can Expect
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- Flexible working options and a hybrid working scheme.
- Free on-site gym facilities.
- Generous employee discounts on luxury fragrances.
- Duvet days and home working allowances.
- Excellent learning and development opportunities.
Key Objectives
- Maintain accurate cash and expense reconciliation across all retail stores and online channels.
- Prevent chargebacks and support audit compliance.
- Improve financial processes to support loss prevention and cash flow visibility.
- Ensure accurate financial reporting to support wider business performance.
Deliverables
- Daily reconciliation reports and audit documentation.
- Weekly store expense and KPI reports.
- Chargeback response documentation with CS.
- Online payment and tender exception logs.
- Month-end support documentation and account balances.
- Continuous improvement updates for loss prevention processes.
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