itsu
Accounts Payable Assistant
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About Us
At itsu, we're passionate about making healthy eating exciting, accessible, and affordable. As an Asian-inspired food brand, we've grown to over 70 stores across the UK, while building a thriving grocery business that reaches customers across Europe and beyond.
Known for our fresh, high-quality food prepared daily in every shop, we're on an ambitious growth journey. With plans to expand our store estate, accelerate our grocery presence, and continue investing in innovation, technology, and our people, we're shaping the future of healthy fast food.
itsu [grocery], where this role sits, extends the much-loved itsu brand beyond our shops and into supermarkets, health food retailers, online channels, wholesale partners, and international markets. Our growing product range includes customer favourites such as crispy seaweed thins, frozen gyoza and bao, brilliant'broth, rice'noodles, and miso'easy, bringing the taste and quality of itsu into homes around the world.
About The Role
We are looking for a proactive and detail-oriented Accounts Payable Assistant to join our finance team. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment.
- Manage the Accounts email inbox, ensuring invoices are forwarded for processing and supplier queries are handled efficiently.
- Reconcile supplier statements and investigate any outstanding items.
- Escalate complex supplier issues where appropriate and support with timely resolutions.
- Provide ad hoc administrative and financial support to the wider finance team as required.
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Key Role Responsibilities
- Process supplier invoices and credit notes accurately and within agreed timescales.
- Manage and maintain the purchase ledger, ensuring records are up to date and discrepancies are resolved promptly.
- Chase outstanding invoices and credit notes while building positive relationships with suppliers.
- Assist with weekly bank reconciliations, including posting transactions, allocating payments and receipts, and maintaining accurate records in Sage.
Joining itsu [grocery] means becoming part of a fast-paced, innovative business with big ambitions, a strong culture, and a shared mission to help people eat beautifully every day.
The Ideal Candidate Will Have
- Previous experience in an Accounts Payable, Purchase Ledger, or Finance Assistant role.
- Strong attention to detail with excellent organisational and time management skills.
- Experience using accounting software such as Sage and confidence working with Microsoft Excel.
- Excellent communication skills and the ability to build effective relationships with suppliers and colleagues.
- A proactive approach to problem-solving and resolving account discrepancies.
- The ability to manage multiple priorities and meet deadlines in a busy finance environment.
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What We Offer
- Competitive Salary
- Competitive Bonus Scheme
- 25 days holiday + Bank holidays (two bank holidays are interchangeable for other religious holidays)
- Health Insurance
- Company Pension Scheme
- Hybrid Working module: This can vary by department, with some operating on a 3-day onsite/2-day WFH model and others on a 4-day WFH/1-day onsite model. Opportunity to work from abroad
- 50% employee discount in itsu shops
- Free itsu lunch EVERY DAY!
- Discounts at major retailers
- Salary sacrifice cycle and electric vehicle schemes
- Development & Growth opportunities
At itsu [grocery], everyone’s taste matters- and so does who’s behind it. We celebrate diversity and are an equal opportunities employer. Applications from all backgrounds are encouraged. If you need support or adjustments to apply, we’ll happily accommodate.
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