JLL
Accounts Receivable Analyst
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About JLL
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
What this job involves
A position within the Tenant Collections Team helping the department achieve its ambition of being market leading with brilliant fundamentals
- To collect any outstanding charges from tenants
- Provision of accurate arrears reports
- Provide arrears statistics
- Ensure a high level of collection rates
- Chase tenants by telephone, fax, email or letter to recover outstanding sums
- Achievement of client collection statistics targets
- Have regular meetings with portfolio managers providing comments on arrears
- Update tenant contacts on system
- Liaise with treasury team over allocation of funds
- Assist treasury team to ensure unallocated cash kept to a minimum
- Prepare monthly and quarterly reports for both internal and external clients as required
- Ensure that any management agreement targets are met
- Instruct Enforcement Agents
- Instruct solicitors
- Reconciliation of tenant accounts and resolving tenant queries
- Work within the best practice guidelines to ensure a common and consistent approach is used across the company
- Any other duties necessary to assist with the running of the various portfolios within the team
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Desired skills and experience for this job
- Knowledge/experience of basic accounting
- Knowledge of Service Charges, which are applied to properties, is an advantage
- Minimum GCSE Level education including Maths and English
- Good Excel skills, to pivot table, VLookup level advantageous
- Good interpersonal skills
- Ability to work under pressure
- Good communication skills
- Ability to set own priorities
- Organised and able to work to detail and to deadlines
- Able to apply common sense
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What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success. Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
Location: On-site –Norfolk, GBR
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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