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Terrapinn Holding

Accounts Receivable / Credit Controller

London, London, City of
£35k – £40k/yr
Posted about 22 hours ago
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Accounts Receivable / Credit Controller

Location: London

Working Pattern: Hybrid – 4 days in the office (Mon-Thu) / half day (Fri) remote

Remote Day Benefit: 1pm finish

Systems: Salesforce, Certinia (FinancialForce)

Role Overview

Terrapinn is seeking an experienced Accounts Receivable / Credit Controller to manage the end-to-end sales ledger and credit control function within a fast-paced international events business. The role is responsible for timely invoicing, cash collection, and accurate AR reporting, with active involvement in month-end close processes using Salesforce and Certinia (FinancialForce).

Key Responsibilities:

Accounts Receivable

  • Raise accurate and timely sales invoices in Salesforce and Certinia (FinancialForce) in line with contractual terms
  • Maintain customer master data and ensure the integrity of the sales ledger
  • Allocate customer payments promptly and resolve unallocated cash items
  • Investigate and resolve invoicing and billing discrepancies
  • Manage credit notes and billing adjustments where required

Credit Control

  • Proactively chase outstanding balances via telephone and email
  • Manage customer credit limits and payment terms in line with company policy
  • Monitor overdue debt and escalate high-risk accounts when appropriate
  • Build and maintain strong, professional relationships with customers and internal stakeholders

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Month-End & Financial Close

  • Support the month-end close process for Accounts Receivable in line with reporting deadlines
  • Ensure the sales ledger is fully up to date and reconciled prior to close
  • Review and resolve aged debt, credit balances, and outstanding queries
  • Prepare and support AR reconciliations, including debtor and cash balances
  • Assist with month-end billing and revenue checks within Salesforce and Certinia
  • Provide explanations for movements in debtor balances month-on-month
  • Support internal and external audit requests relating to Accounts Receivable

Reporting & Stakeholder Support

  • Produce weekly and monthly aged debtor reports
  • Support cash flow forecasting and AR reporting for Finance Management
  • Work closely with Sales and Event teams to resolve billing and payment queries
  • Contribute to continuous improvement of AR, credit control, and month-end processes

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Skills & Experience:

Essential

  • Proven experience in Accounts Receivable and Credit Control
  • Hands-on experience with Salesforce and Certinia (FinancialForce) or similar finance systems
  • Strong understanding of sales ledger management, cash allocation, and debt collection
  • Experience supporting month-end AR close activities
  • Confident communicator with B2B credit control experience
  • Strong Excel skills (PivotTables, lookups)

Desirable

  • Experience in an events, exhibitions, media, or fast-paced commercial environment
  • Exposure to multi-currency or international customers
  • Experience working to tight month-end deadlines

Personal Attributes

  • Proactive, organised, and resilient
  • Strong attention to detail and ownership of tasks
  • Commercially aware and customer-focused
  • Comfortable working in a high-volume, deadline-driven environment

Working Arrangement & Benefits

  • Hybrid working: 4 days office-based, 1 day remote
  • Early finish: 1pm on remote working day
  • Exposure to a global events business and collaborative finance team
  • Competitive salary and benefits package
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Skills

Accounts Receivable
Credit Control
Salesforce
Certinia
FinancialForce
Sales Ledger
Cash Allocation
Debt Collection
Month-end Close
Excel
PivotTables
Lookups
B2B Credit Control
Financial Reporting
Cash Flow Forecasting
Reconciliation

Location

Greater London, England, United Kingdom

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