Association of Personal Injury Lawyers (APIL)
Accreditation Officer (Fixed term maternity cover)
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Company Description
The Association of Personal Injury Lawyers (APIL) is a not-for-profit campaign group that has been dedicated to supporting needlessly injured people for more than 30 years. APIL’s vision is a society without needless injury and, where injury does occur, ensuring that people receive the justice they need to rebuild their lives. Its membership is made up primarily of solicitors, as well as barristers, legal executives, paralegals, and academics who all support APIL’s aims and adhere to its code of conduct and consumer charter. APIL is an active voice in public campaigns and professional development, sharing updates on its work, training, courses, and accreditation through social media channels such as @APIL and @APILExcellence.
This is an exciting opportunity to play a key role in delivering APIL's nationally recognised accreditation schemes while supporting our growing membership. If you enjoy building relationships, managing multiple priorities and delivering an outstanding customer experience, we'd love to hear from you.
About the role
As Accreditation Officer, you'll be responsible for the day-to-day administration of APIL's accreditation programmes, supporting members throughout their accreditation journey and ensuring our schemes continue to operate to the highest standards.
Working closely with colleagues, members and external assessors, you'll administer applications, renewals and revalidations, coordinate CPD log reviews, maintain accurate records, and respond to member enquiries. You'll also support membership services, contribute to promotional campaigns and help identify opportunities to continually improve our processes and member experience.
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What you'll be doing
- Administer APIL's individual and specialist accreditation schemes, including application processing, renewals, CPD log reviews, revalidations and monitoring requirements.
- Coordinate accreditation monitoring processes, ensuring compliance with scheme requirements, and liaise with external assessors where appropriate.
- Process corporate, in-house and external provider accreditation applications and renewals.
- Coordinate the production and distribution of accreditation certificates.
- Maintain accurate accreditation records, forms and reports, ensuring all documentation is up to date and compliant.
- Respond to member and applicant queries relating to accreditation, revalidation, CPD requirements and accreditation processes, providing a professional and timely service.
- Assist with the marketing and promotion of APIL's accreditation schemes.
- Support the development and continuous improvement of accreditation policies and procedures.
- Promote APIL membership and accreditation, supporting member recruitment, retention and engagement through campaigns, communications and development initiatives.
The postholder will receive a structured handover from the current postholder and work from an updated accreditation handbook.
About you
We're looking for someone who is highly organised, accurate and enjoys working with people. You'll be able to manage a varied workload while maintaining excellent attention to detail and providing exceptional customer service. Ideally, you'll have:
- Experience working within a membership organisation, professional body or charity.
- Experience administering accreditation or quality assurance schemes.
- Excellent organisational and administrative skills.
- Strong written and verbal communication skills.
- Experience using CRM or membership database systems.
- Good analytical skills and confidence producing reports.
- A proactive approach with excellent problem-solving skills.
- The ability to work independently and collaboratively within a small team.
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Knowledge of the legal or professional services sector would be advantageous but is not essential.
Why join us?
This is an opportunity to make a genuine impact by helping to grow and support a respected professional membership organisation committed to raising standards and supporting its members throughout their careers.
If you're enthusiastic, organised and passionate about delivering excellent service, we'd love to hear from you.
How to apply
If this sounds like the role for you, please download the job description and person specification at https://apil.org.uk/jobs and send an up-to-date CV and covering letter to tanya.benjamin-edwards@apil.org.uk by 5pm on 28th August 2026. Applications received after this date will not be considered. Interviews will be held week commencing 7th September 2026.
Equality, diversity and inclusion statement
APIL is a values-driven organisation which is serious about equality, diversity and inclusion. We are committed to social justice and work hard to reflect and represent the communities we serve.
Benefits:
- Free parking
- On-site parking
- Work from home
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