Riverside
Activities and Dementia Coordinator

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Job Description
Job Title: Activities and Dementia Co-ordinator
Contract Type: Permanent
Salary: £29,713.46 Per Annum, Pro Rata
Working Hours: 19 hours per week
Working Pattern: 19 hours over the week, working pattern TBC
Location: Roseberry Mansions, Camden
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.
The Difference You Will Make as an Activities and Dementia Co-ordinator
The Dementia and Activities coordinator will provide support, information and guidance to people with Dementia helping to maintain their independence, improving their sense of well-being and putting them in more control of their lives. This role will assist people with dementia to identify their needs and access to services. We’re looking for a caring, empathetic individual to ensure an activity plan is in place which is varied, exciting and dynamic to get the whole community buzzing. You will also be required to recruit, retain and support volunteers within the scheme to ensure a vibrant, active community. To be successful in this role you will genuinely care about people, be friendly and committed, and help our residents lead enjoyable and active lives.
- You’ll actively encourage residents to get more out of life emotionally, physically and intellectually, and you’ll have a can-do attitude.
- The role is varied and challenging requiring you to provide a varied range of round the clock support and assistance.
- The post-holder will work with customers, family and friends to develop personalised care plans which go beyond meeting customers basic physical care needs and achieving their aspirations.
- The Dementia and Activities co-coordinator will ensure the care team deliver outstanding personalised care and support for residents; and ensure CQC, ARCO and relevant legislation and performance standards are exceeded.
The Care Co-ordinator will work with the Season operations team to deliver a range of retirement products including Extra Care, Reablement and Dementia services.
The post-holder will guide, plan, organise and manage tasks and resources to bring about the successful delivery of senior living to agreed time, budget and quality standards.
About You
We are looking for someone with:
- Track record of enthusiasm for dementia care and working with people
- Knowledge and understanding of Dementia, and Dementia care and support
- Knowledge and experience of CQC standards and CQC Compliance
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Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working With Us, You’ll Enjoy
- Competitive pay & generous pension
- 25 days holidays plus bank holidays (Pro Rata)
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits
Diversity And Inclusion At Riverside
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
Applications may close before the deadline, so please apply early to be considered.
Role Profile
- Deliver One Housing Group’s Senior Living offer, Season
- Create individual and group engagement and activity plans including: Life books, Life stories, Memory boxes, intergenerational and therapeutic activities related to individuals’ life, persona and aspirations
- Maintain a caseload of customers who have dementia or are affected by dementia
- Deliver the Dementia Friends awareness sessions throughout One Housing
- Ensure Dementia assessments, care and risk planning meets best practice and customers’ aspirations
- Act as a resource and support for the person with dementia, families/friends and staff
- Research, fundraise, plan, coordinate and deliver a programme of activities
- Maintain and manage appropriate systems to record and monitor 1-1 and group activities
- Carry out risk assessments of activities, events and outings
- Monitor and evaluate projects including value for money cost benefits to customers
- Engage family, friends and professionals in all aspects of service delivery
- Recruit and directly line-manage volunteers and befrienders, monitoring development through supervisions and training to assist them in delivering a high quality service
- Ensure ARCO and CQC compliance.
- Ensure the Season brand values are adhered to: overseeing the aesthetics of the internal and exterior building, staff appearance and providing a high level of customer service
- Build positive working relationships with the catering, facilities, cleaning and maintenance contractors to ensure residents receive a seamless service
- Actively encourage the use of the communal facilities for activities involving older people in the local community in consultation with residents
- Promote Season and the scheme by organising open days, working with the local community to develop social integration and promoting the communal facilities within the scheme
- Provide management with informed and objective advice and recommendations regarding issues relating to the care offer, cost, quality and delivery
- Able to work 5 days over a 7 day week and some occasional night shifts


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Other Duties
- Ensure that responsibilities for Health & Safety are properly understood and discharged as defined in One Housing’s Health & Safety Policy and that Health & Safety concerns are promptly and clearly communicated to the appropriate people.
- Comply fully with One Housing policies and procedures including the standing orders and financial regulations.
- Comply with the Equal Opportunities and Diversity Policy
- Comply with the Data Protection Act (all employees will not disclose or make use of for their private advantage any information held on record which is not available to the public)
- Carry out any other reasonable duties as required
Person Specification
Essential
Knowledge, Skills and Experience
- Track record of enthusiasm for dementia care and working with people
- Knowledge and understanding of Dementia, and Dementia care and support
- Knowledge and experience of CQC standards and CQC Compliance
- Ability to drive a mini bus
- Be a Dementia Friends Champion or willingness to attend this course
- Be highly organised and able to work to conflicting and challenging deadlines
- Ability to influence, motivate and lead customers and staff
- Ability to set and deliver objectives
- Excellent planning, communication and stakeholder management skills
Desirable
- Recruit, manage and develop volunteers
- Manage a range of activities in consultation with residents and staff
- Meet targets related to budget, quality of care and staffing
- Work with local managers on referrals and assessments
- Ensure the scheme’s housing, facilities and care offer meets Season’s service and quality standards
About Us
Riverside is one of the UK’s leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade.
Our Values and Behaviours
Creating an Inclusive Environment
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