Hampstead Tea
Admin, analytics, ops support
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Company Description
Hampstead Tea has spent over 30 years working directly with biodynamic tea gardens to create a range of delicious, 100% organic teas at accessible prices. The company is committed to sustainability, using properly plastic-free, home-compostable tea bags that support environmentally responsible consumption. Hampstead Tea products are enjoyed in over 20 countries, reflecting the brand’s global reach and reputation for quality. Team members join a mission-driven business focused on ethical sourcing, eco-conscious packaging, and consistently exceptional tea.
Role Description
This part-time, on-site role in Cranfield provides administrative, analytics, and operations support across the business. Day-to-day responsibilities include:
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- Maintaining and updating records
- Organizing documents
- Supporting routine office processes
- Compiling data
- Assisting with basic reporting and analysis
- Helping track key operational metrics
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Additional tasks may include:
- Coordinating with internal teams
- Supporting inventory or order-processing workflows
- Contributing to continuous improvements in administrative and operational efficiency
Qualifications
- Strong administrative and organizational skills, including accurate data entry, document management, and task prioritization.
- Ability to work with spreadsheets and basic analytics tools to compile, interpret, and present operational data.
- Experience supporting operations or office workflows, preferably in a small business, consumer goods, or supply chain environment.
- Clear written and verbal communication skills and the ability to collaborate effectively with colleagues on-site.
- Comfort with using office productivity software (e.g., word processing, spreadsheets, email, shared drives) and learning new systems as needed.
- Attention to detail, reliability, and a proactive approach to problem-solving and process improvement.
- Interest in sustainable, organic products and alignment with Hampstead Tea’s values is beneficial.
- Relevant education or training in administration, business, or a related field is an advantage but not mandatory.
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