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Admin Assistant Apprentice
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Wage
£16,640 for your first year, then could increase depending on your age National Minimum Wage rate for apprentices Minimum wage rates
Training course
Business administrator (level 3)
Hours
Monday - Friday, 8.30am - 5.30pm, with one hour for lunch.
40 hours a week
Start date
Monday 27 July 2026
Duration
1 year 9 months
Positions available
1
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
This role supports the office team with day-to-day administration
- Assisting customer account managers with contract information– advising on meter readings, machine usage, service and repair history to support new sales
- Dealing with finance lenders and submitting documents
- Raising invoices for new sales, data entry, setting up customer contracts, contacting customers by phone and email to obtain meter readings, and updating company service software ensuring that the meter readings are entered correctly
- Assisting with general office tasks
- Scanning contracts and other documents into our customer database and archiving the contracts into the filing room
Where you'll work
ENTERPRIZE HOUSE
GUINNESS ROAD
TRAFFORD PARK
MANCHESTER
M17 1SG
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
INTEC BUSINESS COLLEGES LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
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Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3 Standard
Work Based Training
Monthly Tutor/Assessor Sessions
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Essential qualifications
- GCSE in:
- English (grade 9-4 (A*-C))
- Mathematics (grade 9-4 (A*-C))
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Accuracy with data entry
Other requirements
Personal Qualities:
- Reliable
- Friendly
- Professional
- Organised
- Conscientious
- Able to work independently and as part of a team
- Good attention to detail
- Enthusiastic to learn new skills
- Confident communicating with customers
Other Skills:
- Basic IT skills
- Good communication and telephone skills
- Confidence speaking with customers
- Organisation and time management
- Accuracy with data entry
- Willingness to learn and work as part of a team
The role involves regular telephone communication with customers and repetitive administrative tasks such as data entry, requiring focus and accuracy.
About this employer
Gary Hussey
GROUP MANAGING DIRECTOR
Euro Digital Systems Ltd has built a reputation for delivering innovative and cost-effective network printer and copying solutions to the B2B market-place.
We pride ourselves in our commitment to our clients, to delivering consistently excellent customer service experiences, to our employees and their ongoing development, and to our longstanding client relationships built through many years of outstanding service delivery and integrity. To this end, our reputation has become your guarantee.
http://www.eurodigitalsystems.co.uk
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Successful apprentices often progress into permanent roles, with the chance to develop into senior administration or customer support positions. You will gain valuable experience and a nationally recognised qualification, giving a clear path for your long-term career.
Ask a question
The contact for this apprenticeship is:
INTEC BUSINESS COLLEGES LIMITED
Tracey North
tracey.north@intecbusinesscolleges.co.uk
01788 514 263
The reference code for this apprenticeship is VAC2000037256.
Apply now
Closes in 6 days (Thursday 23 July 2026 at 11:59pm)
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