NHS Scotland
Admin Assistant – CPD Connect EC-2082
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INTERNAL ADVERT
This vacancy is only open to applicants currently working with Public Services Delivery Scotland (PSD Scotland).
On 1 April 2026, NSS and NES became one national organisation, focused on continuity today and a stronger, more connected service for tomorrow.
As part of this transformation, NHS National Services Scotland (NSS) and NHS Education for Scotland (NES) have joined to form a new organisation: Public Services Delivery Scotland. This new organisation will play a pivotal role in supporting the renewal and ensuring the long-term sustainability of health and care services across Scotland.
Flexible Location: PSD Scotland is a remote-friendly employer with staff based throughout Scotland. We support office-based and hybrid working arrangements. We welcome conversations about alternative working patterns—please get in touch during the application process to discuss.
Work Pattern: Permanent, Full Time, 36 hours per week
You must have eligibility and entitlement to work in the UK which is required to be maintained throughout your period of employment.
Who We Are
PSD Scotland unites expertise from NES and NSS in a way that will allow us to accelerate national programmes to support the NHS to deliver better care, now and in the future.
We support staff with education and training, provide the tools and data that improve services, and run vital national functions such as procurement, logistics and blood, tissue and cell services.
The Medical Directorate is responsible to the Board and through the Board to Scottish Government for the commissioning and delivery of postgraduate medical education in Scotland. This training is delivered in general practices and health boards to standards set by the general medical council (GMC). The role of the Directorate is to oversee training, manage the trainee’s progress through the training programme and ensure the training is delivered to GMC standards.
The CPD Connect team sits within the Professional Development workstream of the Medical Directorate and they provide a wide variety of education to General Practice Nurses (GPNs), GPs, Pharmacists and other professionals working in General Practice/Primary Care across Scotland. The administrative team is integrated to provide a high level of seamless support to all professional groups. The team provide education through various formats including both face to face and online and using blended learning methods where appropriate to the development of a sustainable, fit for purpose primary care workforce in Scotland.
The Opportunity
We are looking for a motivated and positive team player and collaborator. You will possess excellent organisational, communication and digital skills, with a strong focus on flexibility and prioritisation. You will work as part of a wider team of administrative staff to ensure an integrated and cohesive administrative support to enable CPD Connect to fulfil its functions to a high-quality standard. You will also quickly develop a good understanding of policy, processes and knowledge across the team and organisation. This post requires someone who is available for occasional but regular travel to support face-to-face courses in person, predominately at PSD Scotland venues across Scotland.
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Do you enjoy problem solving and collaborating with others?
Do you enjoy working at pace and being adaptive to an ever-changing environment?
Do you enjoy working in a team and supporting your team members?
Do you want to support colleagues in the team and across the directorate sharing information and offering information and experience?
Do you enjoy engaging with and supporting learners as they undertake training both in person and online?
Working within the CPD Connect team you will have the opportunity to implement real change within the NHS Scotland workforce, making a difference to people’s every day working lives.
Does this sound like you?
What We Love To See
Admin Assistants offer a broad range of skills and experience, if you can offer some or all of these, we’d love you to apply:
- Experience of working collaboratively and flexibly within a team, and across other workstreams and departments
- High diligence in all aspects of your work
- Ability to communicate clearly, effectively, and confidently at all levels (both verbally and in writing)
- Proven history using Microsoft 365 packages (MS Teams, MS Outlook, MS Excel and MS SharePoint) and confidence in learning and using other specialist software (e.g., online booking systems, digital learning platforms and travel/accommodation systems).
- Experience of using Microsoft Teams in a virtual office environment as well as for the delivery of training and education.
- Experience of supporting the planning and organisation of events such as meetings, training events and conferences.
- Experience of contributing to the continuous development of processes within a team.
- Demonstrate honesty, integrity, care and compassion when dealing with others, utilising tact and persuasion skills when necessary
- Ability to work on own initiative, to organise and prioritise own workloads, to meet strict deadlines
Benefits Which Matter
As a valued employee of NHS Scotland, you can enjoy an extensive range of benefits including:
- Life-work balance - with opportunities for flexible working and hybrid working
- Generous NHS pension scheme
- Annual incremental salary progression (up to the maximum of the salary band) plus annual NHS salary scale review
- Annual Leave - 27 Days increasing in line with service plus 8 days public holiday
- NHS discounts and more
Diversity and Inclusion
Developing a successful national service for Scotland means considering the diverse needs, perspectives, and backgrounds of everyone in Scotland. We are focused on hiring the very best talent and actively encourage applications from candidates of all backgrounds. Our aim to ensure that everyone is treated fairly, with respect, and has a positive recruitment experience—regardless of the outcome.
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We welcome applications from all under-represented groups, including racially minoritised people and disabled people. It is not essential to be in Admin Assistant role right now—you may be returning from a career break (e.g., maternity, paternity, caring) or coming from another field. Your experiences can bring a fresh perspective to our work.
If you are considering applying and would like to discuss the opportunity, any adjustments or alternative work patterns, please contact Anna Alexander, Manager – CPD Connect, anna.alexander@nhs.scot
Next Steps
All applicants who are shortlisted for interview will be contacted by e-mail.
Online interviews will take place on TBC.
For further information please refer to the Job Information Pack below.
Unless otherwise stated the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted.
Please be advised that if you are successful in being offered the role following the recruitment process, you will be expected to attend the office prior to your start date to complete face-to-face pre-employment checks. If you require any adjustments to support this, please let us know.
To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.
As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website here.
For specific types of post, if you do not have the necessary eligibility to work in the UK, it might be possible (though not guaranteed) to secure sponsorship via a UK Skilled Worker/Health & Care Worker Visa. However, this is only possible if the employer is a licenced Sponsor, and if the post does not fall below the current minimum salary threshold or ‘going rate’. Further information on these criteria can be found here.
It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form.
If you have any queries regarding the NHS Scotland National Recruitment Portal or the recruitment process, please don't hesitate to contact our recruitment partners, the East Region Recruitment Service, at: EoS.ERRS@nhs.scot
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