Find an apprenticeship
Admin Clerk and Reception Apprentice (Fixed Term Contract 18 months)
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Admin Clerk and Reception Apprentice (Fixed Term Contract 18 months)
Location
Warley Road Surgery, OLDBURY (B68 9SZ)
Closing Date
17 days left (Sunday 18 October 2026 at 11:59pm)
Wage
£12,480 for your first year, then could increase depending on your age
Hours
Monday- Saturday. Shift patterns TBC. Opening hours are 8:00am until 6:30 pm. Hours per week will be between 30 and 40. 30 hours a week
Start Date
Monday 26 October 2026
Duration
1 year 6 months
Positions Available
1
Summary
Warley Road surgery is looking for a cheerful candidate to welcome patients and become part of the reception and administrative team. You will work alongside other staff members but be part of a larger team of primary care health workers.
Work
You will be required to be confident in your telephone manner and computer literate, all training will be provided, and you should remain calm in times of stress or when the practice is busy.
Main Duties
- Answering/making phonecalls
- Making appointments and calling patients to book appointments for follow up
- Helping patients with Triage Forms
- Liaising with patients face to face in surgery clinic times
- Signposting
- Scanning and tagging letters
- Checking patients ID
- Updating medical records
- Filing letters and medical records
- Any other general office administration in a GP surgery
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Training
Training Provider
DUDLEY COLLEGE OF TECHNOLOGY
Course Contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages.
Training Schedule
No day release at college, all training to be done in the workplace
Requirements
Essential Qualifications
- GCSE in: English (grade 4/C/Functional Skills Level 2)
- Maths (grade 4/C/Functional Skills Level 2)
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Non judgemental
- Patience
- Enjoys a challenge
- Unflappable in an emergency!
Other Requirements
- Punjabi speaking would be desirable but not essential
- This is a fixed term contract- 18 months
- There could be the possibility of further employment upon completion
Get help with your application
Your very own career expert that helps elevate your application to the next level.
About This Employer
GP Practice, Warley Road Surgery is located in Oldbury and we have been in practice for over 50 years. We are a family run surgery and believe in patient care and like to get to know our patients personally. We are always providing the best service and monitoring our progress. We offer a variety of services from Family Planning to Chronic Disease Management. Warley Road Surgery
After This Apprenticeship
Your earnings can increase over time with an apprenticeship. This is a fixed term contract (18 months), however there could be the possibility of a full-time post upon completing the apprenticeship, with future prospects of personal growth within the organisation.
Ask a Question
The contact for this apprenticeship is: DUDLEY COLLEGE OF TECHNOLOGY Julie Perks, julie.perks@dudleycol.ac.uk, 01384 363314. The reference code for this apprenticeship is VAC2000054660.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills