Admin & Marketing Apprentice

Annandale Kitchens and Bathrooms is looking for an Admin & Marketing Apprentice! This is an extremely varied role, giving you the opportunity to learn a wide range of skills across administration, marketing, customer service, e-commerce, and showroom operations.

What you'll do at work

• Creating engaging social media posts for TikTok, Instagram and Facebook
• Writing creative content, including product descriptions for their website
• Editing and updating their website
• Adding products and information to their website and eBay
• Supporting SEO activities
• Photo editing
• Creating marketing materials
• Helping with other exciting marketing projects
• Providing general administrative and marketing support
• Adding purchase invoices to their accounts
• Creating invoices
• Preparing Word documents and other office paperwork
• Answering the telephone and dealing with enquiries
• Communicating with customers and suppliers by phone, email and face-to-face
• Supporting customers in their showrooms
• Preparing customer specifications
• Checking product information and specifications for accuracy
• Communicating with customers throughout the order process
• Packing and despatching orders
• Checking deliveries for accuracy and quality
• Checking and maintaining stock levels
• Carrying out physical stock checks
• Preparing customer orders and ensuring products are correct for delivery

Training course

Multi-channel marketer (level 3)

What you'll learn

Course contents

• Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
• Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
• Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
• Use research/survey software to gather audience insight and/or evaluation to support the project.
• Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
• Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
• Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
• Use software to design and create marketing assets to meet the technical specification.
• Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
• Organise offline and digital assets ensuring they are coordinated and legally compliant.
• Use a content management system to publish text, images, and video/animated content.
• Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
• Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
• Identify and use data and technologies to achieve marketing objectives.
• Monitor and amend campaigns to meet budget requirements including time and monetary costs.
• Review campaigns regularly to ensure effectiveness, to optimise the results.
• Measure and evaluate campaign delivery to identify areas for improvement.
• Use data analysis tools to record, interpret and analyse customer or campaign data.