Admin Officer

Exciting Opportunity in Integrated Community Care

An exciting opportunity has arisen within the Integrated Community Care directorate, working with admin colleagues within the Community Nursing Team based at High Green, Sheffield.

Role Overview

The post holder will provide a confidential and comprehensive administration service to support the Community Nursing Team, presenting a professional image at all times. You will also provide efficient and effective administrative service at other Community Nursing bases if needed.

Key Responsibilities

• Assist in the smooth operation of all general office functions to ensure an efficient and good quality service to patients.
• Contribute to the achievement of efficient service delivery.
• Provide a high-quality, timely, efficient, and flexible confidential administration service to the Community Nursing Service across numerous bases as required by workload demands and agreed priorities.
• Use Trust electronic systems to plan and coordinate patient visits and staff rotas, arranging cover where necessary.
• Receive, process, and allocate electronic tasks raised through SystmOne, triaging level of urgency, adding care plans to patient records, making and receiving telephone calls.
• Undertake computer duties that include the relevant use of Excel, Word, PowerPoint, and e-mail, carrying out keyboard work for long periods with regular query interruptions from clinical staff.
• Management of equipment, stationery, and stock levels, processing orders as required, including Datix recording.
• Manage and prioritize own workload using own initiative, working alone and unsupervised at clinical team bases to a high level of autonomy/responsibility but with an admin coordinator available for reference.
• Triage non-clinical tasks, prioritizing and passing these onto the appropriate clinical staff.