Job Purpose

At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always Fly Better. As one of the most recognised and admired brands globally, we’re driven by innovation, ambition, and excellence. Join a dynamic, fast-paced team where your ideas and relationship-building skills will directly shape employee experience across our global workforce.

To manage administrative process at Manchester Airport effectively by overseeing, co-ordinating and streamlining all administrative tasks to ensure they meet operational requirements and compliance with company and other local regulations.

What You'll Do

• Ensure all administrative onboarding requirements of new staff are efficiently managed including uniform requisitions, access to relevant company systems so that new staff have the necessary tools and are aware of the relevant requirements. Coordinate station ID requirements for all staff and any station visitors ensuring close liaison with airport pass office at all times.
• Control and manage a comprehensive inventory of all the equipment and assets within the Airport Services Department at MAN, take regular physical stock for verification, and optimise utilisation/maintenance within budgeted figures. Coordinate with P&L, Finance for asset disposal process and approvals and with and Suppliers for physical disposal while maintaining records.
• Assist in the day to day running of the office. Ensuring sufficient stock is available as required. Create and maintain appropriate record and filing systems for easy retrieval and proper maintenance of records whilst investigating all possible IT solutions available to the station.
• Verify station invoices for services received and submit to ASM for approval ensuring an auditable process for verification of invoices at all times.
• Liaise with all EK/ GHA staff for EK uniform requirements. Ensure GHA maintain an accurate tracker of uniform ordering and assist with the ordering with uniform stores. Be the Uniform Standards champion for the station.
• Ensure all month end reports are completed timely including station Time & Attendance reports when activated and sending of payroll handover to HR each month.
• Action station mailboxes (MAN APT/ MHB MANEK) when on shift including completing baggage settlement claims as necessary and responding to all CASA requests.
• Attend supplier meetings with ASM/ASO and produce minutes based on the detail discussed.
• Maintain and update the local station manual.
• To cover ad-hoc operational tasks as deemed necessary including covering roster shortfalls where required e.g. escorting VIPs, iOs. Provide assistance to passengers at check-in/arrivals/lounge/times of disruption as necessary. Assist and update the roster ensuring the operation has the correct staff cover.
• Plan, schedule and control the nominations of Airport Services staff members on training courses (including On the Job training) and maintain/update training records of each employee. Responsibility for producing a monthly training plan with effective control over costs and pre & post coursework and generate a monthly exceptional training report for those employees who do not meet the required standards