North Tees and Hartlepool NHS Foundation Trust
Admin Support
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Admin Support (Clinical Administration Services)
£25,272 pro rata per annum
An exciting opportunity has arisen to join our Radiology Admin Support Team at the Tees Valley Community Diagnostic Centre (TVCDC). We are seeking a professional, patient-focused individual to provide evening reception cover, working Monday to Friday, 3:30pm to 8:00pm (22.5 hours per week).
As the first point of contact for patients, you will provide a welcoming and efficient reception service, confirming appointments, updating Radiology and outpatient systems, directing patients to appropriate areas, responding to enquiries, and supporting the smooth running of evening diagnostic services.
- Key Responsibilities:
- Work closely with Radiographers and the wider multidisciplinary team.
- Ensure accurate records are maintained.
- Communicate any queries, delays, or concerns appropriately.
We are looking for someone with excellent communication, customer service, and organizational skills who can demonstrate a compassionate and professional approach. The ability to work independently and as part of a team is essential.
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Training may take place across other Radiology sites and there may be occasions where flexible working is required to support service needs.
Main Duties:
- Reception
- Booking appointments
- General office duties
The successful applicant will be required to rotate cross site to include North Tees, Hartlepool, One Life, Peterlee Hospitals as well as the Tees Valley Community Diagnostic Centre. The department operates some extended working days to include 8-8 cover.
South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.
Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.
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We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.
We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities
For further details / informal visits contact:
- Name: Maegan Smith
- Job title: Radiology Admin Lead
- Email address: maegan.smith@nhs.net
- Telephone number: 01642 624188
Applicants wanting any further information about this post can contact Maegan Smith, Radiology Admin Lead UHNT on Tel: 01642 624188
Previous applicants need not apply. This vacancy may close early if sufficient applications are received.
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