Key Responsibilities

• To provide emotional, practical and housing-related support, using a positive, empowering, recovery- focused approach; this may include assisting with cleaning, accessing laundry facilities, shopping, preparing meals, and budgeting.
• To be responsible for raising maintenance requests and liaising with BHT Sussex Housing Services and contractors to organise access arrangements with staff and clients.
• With the support worker, to prepare vacant rooms for prompt re-letting; this will include cleaning, clearing, co-ordinating and arranging maintenance/repairs, and liaising with contractors and/or suppliers.
• To provide administrative support which includes overseeing the Route One main telephone line and managing inboxes.
• To manage the petty cash system including submitting petty cash returns, cashing petty cash etc in line with BHT Sussex policy.

Person Specification

To be successful in the role of Administration and Support Coordinator you will need to have great communication skills and be committed to the values of BHT Sussex. Some of the key skills and experience you will need to bring with you include:

• Experience of working with vulnerable people and an understanding of mental health and/or multiple complex needs.
• Excellent communication skills and the ability to communicate with a wide variety of people (verbally and written).
• Complete administrative tasks to a high standard including overseeing the Route One main telephone line, managing inboxes, taking meeting minutes, writing letters, managing petty cash, updating systems accordingly etc.
• Excellent IT skills including Microsoft Teams, Word, Outlook and Excel.

In return

In recognition of our commitment to staff, BHT Sussex has been awarded Gold Accreditation from Investors in People. We are also signed up to the Disability Confident employer scheme and have made the Mental Health at Work commitment.

You will also receive a fantastic benefits package including:

• 5.5% stakeholder pension scheme and life assurance scheme
• Medical cash plan with BHSF
• Access to BHT Sussex’s Learning & Development platform
• Free and confidential employee assistance helpline for both personal and work-related concerns
• Cycle-to-work scheme
• Free new starter 28-day Network Saver Brighton bus pass
• Generous holiday allowance starting at 27 days per annum pro rata, rising 1 day for each year of service to a maximum of 32 days pro rata
• The opportunity to participate in well-being and fundraising activities throughout the year

BHT Sussex

BHT Sussex is an equal opportunities employer using a fair and open recruitment process that fully complies with the requirements of the Equality Act 2010. We are committed to encouraging equality, equity, inclusion, and diversity within the workplace. As an employer we are committed to promoting and supporting our people’s social, physical and psychological health at work. Please let us know if you require any special arrangements or reasonable adjustments if called for interview. BHT Sussex welcomes applications from individuals with lived experience.

BHT Sussex reserves the right to close this vacancy early if we receive sufficient applicants for the role. Therefore, if you are interested, please submit your application as early as possible.

An Enhanced with Adults DBS Check (Disclosure and Barring Service) is required on all successful applicants as a condition of employment for this post.