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Administration Apprentice
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Admin Apprentice
We are looking to recruit an Admin Apprentice to join our friendly team in Grimsby. The successful candidate will learn to facilitate office organisation and perform administrative duties with supportive training, becoming a crucial backbone to the operation of the business.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Providing office support including customer and employee support
- Keeping well-organised files and records of business activity
- Keeping computer databases up to date
- Interacting with clients and associates either on the phone, in person or via email
- Answering phones and connecting calls to the correct consultant/department
- Taking phone messages and passing them on
- Collecting and inputting company data
- Taking ownership of queries to resolution
Where you'll work
162-166 Victoria Street
Grimsby
DN31 1NX
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
INTEC BUSINESS COLLEGES LIMITED
Training course
Business administrator (level 3)
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
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Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
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Training schedule
Business Administrator Level 3.
The apprenticeship will be delivered with a blend of onsite and online visits from their assessor every 4 - 6 weeks until completion of the apprenticeship.
Essential qualifications
- GCSE in:
- English (grade A* - C / 9 - 4)
- Maths (grade A* - C / 9 - 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Good IT Skills
- Good organisational skills
- Good communication skills
- Good time management
- Positive
- Enthusiastic to work
- Energetic
- Eager to learn
- Conscientious
- Strong Customer Service
- Hardworking & Proactive
- Pay close attention to detail
- Able to work as a team
- Have aptitude to work alone
- Reliable and committed
The role is hard work and a very busy environment.
ManpowerGroup
ManpowerGroup is the leading global workforce solutions company. In today's fast-changing world of work, we help organizations transform by sourcing, assessing, developing and managing the talent that enables them to win, while connecting millions of individuals to meaningful, sustainable employment that enables them to thrive. https://www.manpower.co.uk (opens in new tab)
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
There will possibly be an opportunity for a full-time role on completion of a successful apprenticeship.
The contact for this apprenticeship is:
INTEC BUSINESS COLLEGES LIMITED
Tracey North
tracey.north@intecbusinesscolleges.co.uk
07580 997408
The reference code for this apprenticeship is VAC2000049170.
Closes in 26 days (Tuesday 15 September 2026 at 11:59pm)
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