Conveyancing Assistant Apprentice

This apprenticeship provides an excellent opportunity to develop a career in conveyancing, offering hands-on training and full support from the ground up. As a Conveyancing Assistant Apprentice, you will gain practical experience in administrative tasks that support fee earners and paralegals.

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Offering telephone support services to assist fee earners
• Administration duties in setting up new files
• Providing quotations to new clients
• Filing
• Assisting in post-exchange and completion administration services

Where you'll work

1 Prospect Street
Caversham
Reading
RG4 8JB

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE WINDSOR FOREST COLLEGES GROUP

Training course

Business administrator (level 3)
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What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:

• Write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages.
• Choose the most appropriate IT solution to suit the business problem.
• Update and review databases, record information and produce data analysis where required.
• Produce accurate records and documents including: emails, letters, files, payments, reports and proposals.
• Make recommendations for improvements and present solutions to management.
• Draft correspondence, write reports and able to review others' work.
• Maintain records and files, handle confidential information in compliance with the organisation's procedures.
• Coach others in the processes required to complete these tasks.
• Exercise proactivity and good judgement.
• Make effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
• Seek advice of more experienced team members when appropriate.
• Build and maintain positive relationships within their own team and across the organisation.
• Demonstrate ability to influence and challenge appropriately.
• Become a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrate good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
• Use the most appropriate channels to communicate effectively.
• Demonstrate agility and confidence in communications, carrying authority appropriately.
• Understand and apply social media solutions appropriately.
• Answer questions from inside and outside of the organisation, representing the organisation or department.
• Complete tasks to a high standard.
• Demonstrate the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.
• Review processes autonomously and make suggestions for improvements.
• Share administrative best-practice across the organisation e.g. coach others to perform tasks correctly.
• Apply problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Take responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
• Positively manage the expectations of colleagues at all levels and set a positive example for others in the workplace.
• Make suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
• Manage resources e.g. equipment or facilities.
• Organise meetings and events, take minutes during meetings and create action logs as appropriate.
• Take responsibility for logistics e.g. travel and accommodation.
• Use relevant project management principles and tools to scope, plan, monitor and report.
• Plan required resources to successfully deliver projects.
• Undertake and lead projects as and when required.