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Administration Assistant Apprentice L2

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Cubico Sustainable Investments is seeking a proactive, organised Reception & Office Apprentice
Cubico Sustainable Investments is looking for a proactive, organised Reception & Office Apprentice to support office operations and reception duties, while working towards a nationally recognised qualification in a leading renewable energy sector.
About the Role
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
The Reception & Office Apprentice will support the smooth day-to-day running of Cubico Sustainable Investments, combining front-of-house reception duties with administrative support across the business.
Working within a professional corporate environment, the apprentice will develop core administration, communication, and organisational skills within the renewable energy sector.
Key Duties & Responsibilities
Front of House:
- Always maintain a tidy & presentable reception area
- Manage meeting room bookings, ensuring appropriate scheduling and setup
- Greet international guests & external visitors warmly
- Answer & direct telephone calls, emails & general enquiries in a professional manner
- Report any issues in meeting rooms to the Office Manager & IT department
General Administrative Duties:
- Manage incoming & outgoing correspondence, including post & courier deliveries
- Monitor office conditions & report issues to the Office Manager
- Maintain accurate electronic & paper-based filing systems
- Ensure confidential business information is handled appropriately & in line with company policies
- Support the wider business with general office administration duties as required
- Contribute to continuous improvement by identifying ways to enhance administrative processes
- Oversee the general upkeep including inventory maintenance & organisation of the main and Executive Committee kitchen
Office Events Coordination:
- Help organise company events, meetings & team activities where required
- Assist with logistics for board meetings, room setup, catering & on-the-day requests
Skills & Experience Gained
- Front-of-house experience, including greeting visitors, managing calls, and directing enquiries professionally
- Business administration experience within a professional corporate environment
- Knowledge of administrative systems, processes, and office procedures
- Confident use of Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint
- Professional communication skills with colleagues, suppliers, and visitors
- Meeting and diary coordination, including room bookings and hospitality arrangements
- Document management and record-keeping skills
- Data accuracy and attention to detail
- Organisation, prioritisation, and time management skills
- Awareness of confidentiality and handling sensitive information appropriately
- Confidence working independently and as part of a team
- Exposure to the renewable energy and investment sector
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About the Apprenticeship
This apprenticeship provides an excellent opportunity to build a strong foundation in business administration within a professional corporate environment, while working towards a nationally recognised qualification.
About Cubico Sustainable Investments
Cubico Sustainable Investments is one of the world’s leaders in providing renewable energy across the Americas, Europe, and Australia. The company is committed to a long-term growth strategy designed to make it one of the largest and best in class renewable energy investors in the world.
Core Values
Cubico is driven by six core values: Diversity, Respect, Integrity, Value Creation, Excellence, and DRIVE. These values encourage employees to take pride and satisfaction in their work, strive to achieve their goals, and go the extra mile to attain outstanding results, while acting with the utmost integrity and behaving ethically in the course of their employment.
Diversity and Inclusion
Cubico embraces diversity and equal opportunity. The company is committed to building talented teams that represent a variety of backgrounds, perspectives, and skills. The more inclusive the team, the better the work will be. Applications from under-represented minority groups are particularly encouraged.
Apprenticeship Details
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider:
DARLINGTON BOROUGH COUNCIL
Training course:
Administration assistant (level 2)
Course Contents
- Receive, retrieve, process, record, and store information and data.
- Operate within organisational policies, standards, and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
- Use software packages and tools to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
- Handle and communicate information in line with organisational policies, procedures, and security requirements.
- Recognise and rectify issues and escalate as required.
- Plan and review administration tasks allocated by supervisor.
- Maintain professional relationships with stakeholders.
- Monitor and report on the use of resources such as materials, equipment, and supplies.
- Use agreed organisational systems and protocols to manage calendars, diaries, and booking systems.
- Source information as requested by stakeholders, ensuring they are shareable.
- Use continuing professional development including self-reflection to support current and future training and development needs.
- Use communication tools to respond to stakeholders using professional language and organisational etiquette.
- Operate within agreed health and safety standards.
- Use time management tools to meet deadlines.
- Handle feedback following expected professional etiquette.
- Maintain wellbeing, accessing organisational support mechanisms if required.
- Review and check own work.
- Use cloud services to share documents for use and collaboration.
- Protect against security threats for example, strong passwords, two-step verification, office tailgating, and display of security passes or clothing that identifies secure workplaces.
- Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.


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Training Schedule
You will be completing the Level 2 Administration Assistant Apprenticeship Standard with Darlington Borough Council Learning & Skills.
Training will be provided to achieve the following qualifications:
Level 2 Administration Apprenticeship Standard
Training will take place weekly, remotely via Teams. These sessions will help you develop the knowledge, skills, and behaviours to ensure they exceed the minimum requirements for the Administration Assistant Level 2 apprenticeship standards.
Essential Qualifications
- GCSE in:
- English (grade 4+ / C+)
- Maths (grade 4+ / C+)
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
- Patience
- Reliable
- Approachable
Other Requirements
- Apprenticeship Funding Rules state this apprenticeship can only be funded for those aged 16-24 on the apprenticeship start date
- You will be required to attend weekly remote training sessions
- Travel to and from the employer, based at 70 St Mary Axe, London (EC3A 8BE)
Contact Information
The contact for this apprenticeship is:
DARLINGTON BOROUGH COUNCIL
Graham Curry
graham.curry@Darlington.gov.uk
07949845325
The reference code for this apprenticeship is VAC2000049397.
Closes on Friday 25 September 2026
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