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Administration Assistant Apprentice (Level 2)
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Ascendis is looking for an enthusiastic Administration Assistant Apprentice who is keen to kick-start their career, to join their friendly team in Wilmslow
Wage: £15,600 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Training course: Administration assistant (level 2)
Hours: Monday to Friday from 9:00am to 5:00pm (37 hours 30 minutes a week)
Start date: Monday 28 September 2026
Duration: 1 year
Positions available: 1
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
Main Responsibilities:
- Answering incoming telephone calls promptly and professionally, taking messages and directing calls to the appropriate team member
- Dealing with incoming and outgoing post, including franking, sorting, and loading mail into the relevant staff folders
- Greeting clients and visitors in a friendly and professional manner
- Making refreshments for clients, visitors, and staff as required
- Keeping the office, reception area, and kitchen clean, tidy, and presentable at all times
- Filing, scanning, and photocopying documents accurately and in a timely manner
- Supporting the team with basic data entry and maintaining client records
- Assisting with the preparation and distribution of client correspondence
- Ordering and monitoring stationery and office supplies
- Providing general administrative support to accountants and managers as needed
Company Benefits:
- 25 days holiday plus bank holidays
- Extra holiday day for your birthday
- Staff events
- Welcoming new office environment in the centre of Wilmslow
Where you'll work:
First Floor East Wing
Sandfield House Kings Court
Wilmslow
SK9 5AR
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
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Training provider: DAMAR LIMITED
Training course: Administration assistant (level 2)
Course contents:
- Receive, retrieve, process, record and store information and data.
- Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
- Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
- Handle and communicate information in line with organisational policies, procedures and security requirements.
- Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
- Plan and review administration tasks allocated by supervisor.
- Maintain professional relationships with stakeholders.
- Monitor and report on the use of resources such as materials, equipment and supplies.
- Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
- Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
- Use continuing professional development including self-reflection to support current and future training and development needs.
- Use communication tools to respond to stakeholders using professional language and organisational etiquette.
- Operate within agreed health and safety standards.
- Use time management tools to meet deadlines.
- Handle feedback following expected professional etiquette.
- Maintain wellbeing, accessing organisational support mechanisms if required.
- Review and check own work.
- Use cloud services to share documents for use and or collaboration.
- Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
- Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.
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Training schedule:
Administration Assistant Level 2 Apprenticeship standard
Essential qualifications:
- GCSE in: 5 x including English and maths (grade 9-4/A*-C or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills:
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Team working
About this employer:
Ascendis combine entrepreneurial thinking with smart technology to give you practical, proactive & growth-focused advice that makes a real difference. Partnering with start-ups through to established businesses.
After this apprenticeship:
Your earnings can increase over time with an apprenticeship. Find out about potential future pay.
- Business Support Assistant — taking on more responsibility across a wider range of administrative tasks
- Senior Business Support Assistant — developing specialist knowledge, including company secretarial work and setting up new clients on internal systems
- Business Support Manager — overseeing the team and its processes, in time
Ask a question:
The contact for this apprenticeship is: DAMAR LIMITED
Sabina Adam
Sabina.Adam@damartraining.com
07566 289 979
The reference code for this apprenticeship is VAC2000047750.
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