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Administration Assistant Apprenticeship
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Join SECCTA Limited as an Administration Assistant while completing a Level 4 AI & Automation Practitioner Apprenticeship
You’ll support our operations while learning how AI, automation and digital tools can improve real business processes. Develop valuable administrative, digital and AI skills for the future.
Wage: £14,560 to £23,132.20, depending on your age (National Minimum Wage)
Training course: Artificial intelligence (AI) and automation practitioner (level 4)
Hours: Monday- Friday 09:00- 17:00 (35 hours a week)
Start date: Monday 2 November 2026
Duration: 1 year 3 months
Positions available: 1
What you'll do at work:
- Provide day-to-day administrative support across the organisation
- Manage emails, documents, records, spreadsheets and internal systems
- Support learner enrolment, onboarding and training administration
- Communicate with learners, employers, tutors and other stakeholders
- Maintain accurate information within CRM and management systems
- Prepare documents, reports and information for colleagues and managers
- Help coordinate meetings, training sessions, diaries and other activities
- Use AI tools to support research, drafting, data handling and administrative tasks
- Identify repetitive or inefficient processes that could be improved through AI and automation
- Help design, test and implement simple automated workflows
- Review the effectiveness of digital and automated processes and suggest improvements
- Work with colleagues to explore new ways AI and technology can improve SECCTA’s operations
Where you'll work:
WARLIES PARK HOUSE NORTH WING HORSESHOE HILL UPSHIRE ESSES EN9 3SL
Training provider: PHOENIX4TRAINING LLP
Training course: Artificial intelligence (AI) and automation practitioner (level 4)
What you'll learn:
- Review, establish, follow and or amend policies and procedures on data and information security.
- Follow ethical, responsible and safe working practices respecting confidentiality and sensitive organisational matters.
- Undertake analysis to identify if automation is viable. Including assessing risks such as data quality, process maturity and unintended consequences of AI automation projects, such as the impact on job roles.
- Engage with non-technical staff to understand their roles, responsibilities, and concerns when automation solutions are proposed and implemented. Adapt approach to support workforce needs when implementing solutions that impacts the workforce.
- Support with the introduction, adaption, and implementation of change. Contribute to constructive dialogue between leaders and employees about the adoption of AI and automation solutions.
- Review and complete workflow and process mapping to identify problems or inefficiencies and recommend solutions including pilots, incremental changes and scaling opportunities.
- Use automation design tools to suit the organisational context to configure, adapt and implement AI or automation solutions, such as conversational agents, text processing AI, workflow automation platforms and cloud based SaaS or PaaS.
- Create and refine prompts for AI tools, using iterative testing to achieve accurate and useful outputs.
- Apply analytical and computational techniques using tools and datasets to design, evaluate, and optimise automation solutions.
- Integrate AI and automation technologies to collect, process, and manage data effectively, enabling intelligent and efficient system operation.
- Design, integrate, and test digital workflows and AI automation tools using APIs, connectors, or low-or no-code integration methods.
- Iterate solutions based on testing and feedback to ensure reliability, security, accessibility, and alignment with organisational needs.
- Identify opportunities to deliver automation. Support leaders in integrating ethical, empathetic approaches when decision-making.
- Support in the identification and evaluation of opportunities for increased productivity. For example, use of low-or no-code tools, streamlining processes and use of AI platforms.
- Make evidence based suggestions to support governance, outcomes and facilitate improvement for example cost benefit analysis.
- Report on productivity and efficiency savings and the opportunities for automation and where applicable when automation does not improve experience or processes.
- Contribute to sustainable and efficient AI and automation solutions.
- Support with the delivery of training to technical and non-technical user groups or audiences adapting content and format responding to feedback and organisational context.
- Contribute to the creation and or adaption of resources such as user guides, training materials, process documents to meet user requirements.
- Work collaboratively to deploy AI and automation strategies. Support where required to deal with the impact of automation for example retraining, redeployment, or upskilling of affected staff.
- Undertake data analysis, preparation, and conversion to support automation solutions.
- Present and communicate information including the translation of technical concepts into accessible materials to support clear dialogue with stakeholders.
- Work with others to achieve agreed outcomes or outputs. Provide evidence-based analysis and insight to leaders on the likely human impacts of automation projects.
- Use project management principles, techniques and tools to support the development of clear, balanced communications and briefings, articulating both opportunities and risks.
- Keep up to date with existing, evolving, emerging technologies and sector trends in AI, automation and technology including methods to evaluate vendor and supplier solutions.
- Apply ethical and human-centred design principles when scoping, developing, and deploying automation and AI solutions, underpinned by robust governance.
- Apply technical understanding to help align business needs with technical capabilities, supporting the development of solutions that are scalable, efficient, and aligned with the organisation’s strategic objectives.
- Undertake assurance activities to evidence responsible AI and automation, including maintaining clear documentation of design and decision-making, contributing to risk assessments, and applying assurance frameworks to support compliance with organisational, regulatory, and ethical standards.
- Apply algorithmic impact assessment and workforce equality monitoring techniques when scoping, implementing, and reviewing AI and automation projects. Gather and analyse relevant workforce data, identify potential equality risks, and contribute evidence-based recommendations to support fair and inclusive adoption.
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Training schedule:
Training will primarily take place at SECCTA Limited’s workplace, allowing the apprentice to combine structured learning with practical application in their role. The apprentice will receive monthly workplace visits from their allocated apprenticeship tutor, alongside regular training, coaching and support from SECCTA’s internal Training and Development team.
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More training information:
SECCTA Limited will provide a supportive workplace training environment where the apprentice can apply their learning to real business activities and projects. The apprentice will have access to SECCTA’s internal Training and Development team throughout their programme, alongside their allocated apprenticeship tutor. Regular progress reviews will be used to monitor development, agree objectives and identify opportunities to apply learning within the workplace.
Requirements:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills:
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Creative
- Initiative
Other requirements:
- An enhanced Disclosure and Barring Service (DBS) check will be required due to the nature of our work within health and social care environments
- The role is primarily office-based, although occasional travel to employer or other workplace locations may be required
- A full, clean UK driving licence and access to a car would be beneficial but is not essential
- Applicants should be comfortable travelling independently when required
- Due to the location of our office, travelling by car may be more convenient than public transport
About this employer:
SECCTA Limited is an independent training provider specialising in apprenticeships and professional development. We work closely with employers and learners across a range of sectors, including health and social care, to deliver high-quality, practical training that supports people and organisations to develop. We are a growing and forward-thinking organisation with a strong focus on quality, innovation and the use of technology to improve the way we work. As a training provider ourselves, learning and development is at the heart of our organisation, and employees are encouraged to develop their skills, contribute ideas and take on new responsibilities. The successful apprentice will join a supportive team and gain experience across different areas of the business while having the opportunity to contribute to SECCTA’s continued development and use of AI and automation.
After this apprenticeship:
Your earnings can increase over time with an apprenticeship. Find out about potential future pay. Successful completion of the apprenticeship could lead to a permanent role and further career progression within SECCTA Limited. Opportunities may include progression into AI and automation, business improvement, operations, project support or more senior administrative roles. The Level 4 qualification will provide a strong foundation for a career combining business operations with emerging technology.
Ask a question:
The contact for this apprenticeship is: SECCTA LIMITED, Jessica Aanensen, jessica.aanensen@seccta.com, 019924722659. The reference code for this apprenticeship is VAC2000055625.
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