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Administration Assistant Apprenticeship
RH ESTATES & SOLUTIONS LTD
Location: Wylde Green (B72 1YG)
Closing Date: 20 days (Thursday 5 November 2026)
Posted On: 15 October 2026
Summary
We are looking for a motivated and organised apprentice to join a busy and growing estate agency. This is an excellent opportunity for someone looking to start a long-term career in property, business administration, and customer service. You’ll be working alongside an experienced team, gaining hands-on experience.
Wage: £15,600 a year
Minimum wage rates: [Minimum wage rates](opens in new tab)
Pay progression opportunities will be available on successful completion of the apprenticeship.
Training
Training Course: Administration assistant (level 2)
Hours: 9am to 5pm Monday to Friday. 37 hours 30 minutes a week
Start Date: Monday 16 November 2026
Duration: 1 year
Positions Available: 1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work:
- Providing administrative support to the sales and lettings teams
- Handling customer enquiries by phone, email, and in person
- Updating property listings and internal systems accurately
- Preparing documents, letters, and marketing materials
- Booking and managing appointments and viewings
- Maintaining organised records and filing systems
- Supporting the day-to-day running of the office
Where you'll work: 5 Green Lane Shopping Centre, Wylde Green, B72 1YG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
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Training Provider: THE NVQ TRAINING CENTRE LIMITED
Training Course: Administration assistant (level 2)
What you'll learn:
- Receive, retrieve, process, record, and store information and data.
- Operate within organisational policies, standards, and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
- Use software packages and tools, for example, AI or automation, to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
- Handle and communicate information in line with organisational policies, procedures, and security requirements.
- Recognise and rectify issues and escalate as required.
- Plan and review administration tasks allocated by supervisor.
- Maintain professional relationships with stakeholders.
- Monitor and report on the use of resources such as materials, equipment, and supplies.
- Use agreed organisational systems and protocols to manage calendars, diaries, and booking systems.
- Source information as requested by stakeholders, ensuring they are shareable.
- Use continuing professional development including self-reflection to support current and future training and development needs.
- Use communication tools to respond to stakeholders using professional language and organisational etiquette.
- Operate within agreed health and safety standards.
- Use time management tools to meet deadlines.
- Handle feedback following expected professional etiquette.
- Maintain wellbeing, accessing organisational support mechanisms if required.
- Review and check own work.
- Use cloud services to share documents for use and/or collaboration.
- Protect against security threats, for example, strong passwords, two-step verification, office tailgating, and display of security passes or clothing that identifies secure workplaces.
- Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.
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Requirements
Essential Qualifications:
- GCSE in: Maths (grade 4)
- GCSE in: English (grade 4)
Skills:
- Administrative skills
- Attention to detail
- Communication skills
- Customer care skills
- Flexible
- Initiative
- IT skills
- Organisation skills
- Team working
Other Requirements:
- Have you considered the suitability of the location, pay, or hours before applying for this apprenticeship?
About this Employer
An Estate Agency based in Sutton Coldfield. Learn more about the employer.
After this Apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay. This role is ideal for someone looking to build a career within estate agency. Successful completion of the apprenticeship may lead to a permanent position with opportunities to progress into roles such as Sales Negotiator, Lettings Administrator, or Office Manager.
Ask a Question
The contact for this apprenticeship is:
- THE NVQ TRAINING CENTRE LIMITED
- Rachel Hood
- Email: rachel@apprenticeship-centre.co.uk
- Phone: 0845-223 5020
The reference code for this apprenticeship is VAC2000059467.
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