Sanctuary Group
Administration Assistant - CSSC
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Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Administration Assistant - CSSC
Location: Worcester (office based)
Salary: £26,326 per year
Hours: 35 hours per week
Position: Temporary for up to 12 months
We have a great opportunity for an Administration Assistant to join our team based in our head office in Worcester. This team is made up of 6 Administration Assistants and one Team Leader. The role of Administration Assistant will sit within the Corporate Shared Service Centre (CSSC). The team is responsible for completing all administration tasks within the CSSC alongside records management activities, including the creation, maintenance, storage, retrieval, and disposal of physical and digital records. As the role will require the physical handling of documents, including boxes and files, some heavy lifting will be required, as well as standing and walking for prolonged periods.
This is a newly established team which is continuously evolving with new processes being added to support other financial departments.
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Responsibilities
- Assist in the delivery of all administration tasks
- Organise and prepare physical files for scanning
- Operate scanners, validating scanned documents for accuracy and completeness
- Manage the storage of large volumes of physical records
- Locate and retrieve physical records from storage to assist with queries
- Maintain confidentiality and data protection standards
Skills and Experiences
- Excellent attention to detail
- Excellent organisational skills
- Proven experience of working to deadlines
- Good communication, interpersonal, and customer care skills
- Basic Microsoft Word and Excel
Why Work for Us?
We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental, and financial health, and gives you the flexibility to tailor your employee benefits by offering:
- 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme
- Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
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Role salary is £23,933 with an additional policy allowance of £2,393 per annum.
View the Job Profile
(if the link is unavailable please visit the Sanctuary careers website)
Closing Date
27 August 2026
If you're unsure about any details, have questions about the role, or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - corporate.recruitment@sanctuary.co.uk
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at www.sanctuary.co.uk/join-our-team.
We work closely with the Home Office in order to prevent unlawful working. Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.
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