Northumberland, Tyne and Wear NHS Foundation Trust
Administration Assistant
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An exciting opportunity has arisen for a suitably experienced Administrative Assistant / Receptionist to join our busy community team based at Monkwearmouth hospital.
This is a part-time role, 2 days per week, which will be covered depending on service need. The successful candidate must be flexible, adaptable, and able to provide support across the service as required. Previous administrative experience, ideally within a similar environment, is essential.
Applications are invited from suitably qualified and experienced candidates who meet the Essential Criteria outlined in the Person Specification.
We are looking for an enthusiastic, reliable, and professional individual to join our friendly, dedicated, and supportive administrative team. This role offers the opportunity to contribute to the delivery of high-quality administrative support within a healthcare environment while interacting with patients, carers, and professionals on a daily basis.
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The post holder will provide comprehensive administrative and reception support to the clinical teams.
Responsibilities:
- Acting as the first point of contact for the service.
- Greeting patients and visitors.
- Responding to telephone and email enquiries.
- Undertaking reception duties as required.
- Managing a shared inbox.
- Arranging appointments and meetings.
- Updating and maintaining the RiO patient information system.
- Typing correspondence and reports.
- Taking notes at team meetings.
- Processing incoming and outgoing post.
- Ordering supplies.
- Reporting estates issues.
The post holder will also support the wider administrative team and contribute to the smooth day-to-day running of the service. The ability to use initiative, prioritize workload, maintain confidentiality, and meet deadlines is essential.
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We aim to attract and retain a diverse, talented, and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return, we can offer a dynamic working environment in which to build a career.
NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.
For further details / informal visits contact:
- Name: Donna Turner
- Job title: Pathway Manager
- Email address: donna.turner@cntw.nhs.uk
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