Inspire ATA
Administration Assistant Level 2
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Supporting young people in entering the workforce
Designed specifically for individuals aged 16-24 working in entry-level administrative roles who support the day-to-day running of an organisation. Administration Assistants can work within all sectors and industries including all sizes of organisations from small to large businesses. Assistant Administrators have a highly transferable set of knowledge, skills and behaviours that can be applied across the public, private and third sector.
Duties Include
- Carry out routine administrative tasks as directed by supervisors.
- Provide day-to-day administrative support to help the organisation operate effectively.
- Use digital systems, software packages, and office tools to input, process, and maintain information.
- Manage and organise documents and records.
- Handle data accurately and securely in line with organisational policies and procedures.
- Communicate information effectively with colleagues, managers, customers, clients, suppliers, and other stakeholders.
- Support office operations, including filing, correspondence, and record management.
Why choose Inspire ATA?
We work with high-quality training providers to deliver a wide range of training programmes through a blended learning approach that is tailored to each learner's needs. Inspire ATA recruits and employs each apprentice on behalf of the "host" client, enabling us to offer additional support and a better experience for both apprentice and client.
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We can also offer flexi-job apprenticeships which means we are able to offer short term contracts and other non-standard employment models.
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Knowledge
- Industry regulations, codes of practice, organisational policies, workplace practices, confidentiality, licences and legal requirements that might affect the organisation such as social media guidelines, security threats, data protection and GDPR.
- How organisation structure, vision and function affect the role.
- The role, responsibilities and impact this has on deliverables, stakeholders and key performance indicators.
- The sector landscape and its impact on the organisation and role for example technology, finance or compliance.
- Principles of corporate social responsibility (CSR) and ethics relating to the role.
Skills
- Receive, retrieve, process, record and store information and data.
- Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
- Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
- Handle and communicate information in line with organisational policies, procedures and security requirements.
- Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
- Team working to provide support. Collaborate with internal or external stakeholders to help achieve the goals of the organisation.
- Flexible and responds positively to changing work requirements or environments.
- Act upon and respond respectfully to feedback. Displaying commitment to personal and professional development.
- Acts in an ethical manner embracing equity, diversity and inclusion in the workplace.
- Professional in approach to work and internal or external stakeholders to meet the requirements of the organisation and codes of conduct.
- Focussed on the importance of delivering a quality service, identifying, meeting or exceeding key performance indicators.
- Works sustainably ensuring resources are used efficiently and responsibly.
- Committed to personal wellbeing and an awareness of the support and resources available to help them.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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