Administration Assistant, SURREY COUNTY COUNCIL

As a TASSH Assistant, you will provide dedicated customer support, data administration, routine management information and coordination support across Surrey's cluster model. Working closely with TASSH Cluster Coordinators and colleagues across Early Intervention and Prevention Services, you will play a key role in ensuring that systems, meetings, performance information, partnership activity and operational processes run smoothly and effectively.

In this varied role, your key responsibilities will include:

• Coordinating meetings, events and partnership activity
• Maintaining records, databases and tracking systems, and supporting referral and monitoring processes.
• Producing, maintaining and presenting routine management information and standard reports
• Supporting communication with schools, settings, partners and commissioned services
• Maintaining action logs, outcome records and evidence of service activity
• Acting as the first point of contact for routine enquiries and escalating more complex issues to senior colleagues when required
• Providing administrative and data support across the TAS SH, Experts at Hand and Placement Stability functions

This is an ideal opportunity for someone who enjoys bringing structure and organisation to complex environments, takes pride in delivering high-quality support and is motivated by helping colleagues and partners work effectively to achieve positive outcomes.

Your Application

In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours:

• Experience of providing customer support, administration, coordination or data management in a busy service environment
• Highly organised and able to manage competing priorities
• Confident using Microsoft Office applications, including Excel, Word and Teams, to maintain information, prepare documents and support day-to-day coordination
• Experience of maintaining records, databases or tracking systems and can produce accurate information to support routine reporting
• Ability to work collaboratively with a wide range of professionals and partners

Experience within education, SEND, children's services, local government or another multi-agency environment would be advantageous, but we also welcome applications from candidates with strong transferable skills in business support, data administration, coordination, customer service and information management.

To apply, we request that you submit a CV and you will be asked the following 4 questions:

• Please tell us about your experience of providing customer support, administration, coordination or data management in a busy service environment. How have you helped systems, meetings or processes run effectively?
• This role involves maintaining records, tracking information and producing routine reports using tools such as Excel, Word and Teams. Please give an example of how you have used information or data accurately to support a team, service or decision-making process.
• The TASSH Assistant will work with schools, settings, partner agencies and commissioned services. Please describe how you build positive working relationships and communicate clearly with a range of professionals or customers.
• This role will involve handling sensitive and confidential information, managing competing priorities and escalating non-standard issues when needed. Please give an example of how you have managed a similar situation in a professional setting.

An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.

This job advert closes at 23:59 on Sunday 6th September 2026 with interviews planned to take place during the week commencing 21st September 2026.

Candidates who are shortlisted will be advised of the specific interview date and format following the shortlisting process.

Local Government Reorganisation (LGR)

Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.

Our Commitment

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.