Royal United Hospitals Bath NHS Foundation Trust
Administration Assistant – Urgent Treatment Centre (UTC)
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Job Overview
PLEASE NOTE THIS IS AN INTERNAL ROLE FOR EMPLOYEES OF THE RUH ONLY
Come and make a difference and work with us to provide comprehensive administrative and secretarial support to our clinical colleagues in the Urgent Treatment Centre (UTC).
The Urgent and Emergency Care administrative team are ready to welcome you to the team.
You will be part of our valued team and work closely with our Medical, Nursing, and Allied Health Professionals (AHP) colleagues who provide high quality care for our patients.
You will be primarily responsible for supporting the work of the clinical leadership team. You will play an integral part of the smooth running of the department along with our high performing colleagues.
Main duties of the job
To provide comprehensive administrative and secretarial support across the Urgent Treatment Centre (UTC) and including wider support to Clinical Leads, Matrons, Senior Unit Managers, and the wider leadership team that work within the Urgent Treatment Centre (UTC) or the Emergency Department (ED) when needed.
Working collaboratively alongside the Emergency Department Secretaries and Admin staff, the post holder will provide mutual support to ensure the effective running of administrative services within the department.
The post holder will also provide dedicated administrative support to the Urgent Care Lead, ensuring the efficient coordination of departmental activities and priorities.
Working for our organisation
At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.
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We are proud to be in the top 20 best hospitals to work for in the country.
We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.
A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.
We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool!
We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we’re providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.
Detailed Job Description And Main Responsibilities
Please see attached job description and person specification for further information about this opportunity.
Person specification
Experience
Essential criteria
- Knowledge of good office & administrative practice
Desirable criteria
- Experience of working in a customer / patient focused environment
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Qualifications
Essential criteria
- Post GCSE qualification
Desirable criteria
- Qualification relating to healthcare
Please note - Due to recent changes in UK immigration and visa rules applicants who do not currently have the right to work in the UK may not be considered unless an alternative right to work solution can be provided. Candidates requiring sponsorship (or will need sponsorship at the end of a current visa e.g. those with graduate visa's) should review the eligibility criteria on the gov.uk website before applying: Prove your right to work to an employer: Overview - GOV.UK
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
This vacancy may close early if we receive a high number of applications. We strongly encourage you to complete and submit your application in good time to ensure it can be considered.
Documents to download
Further details / informal visits contact
- Name: James Edward Smith
- Job title: Emergency Department Administration Manager
- Email address: james.smith114@nhs.net
- Telephone number: 01225821855
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