Hywel Dda University Health Board
Administration Clerk - Health Visiting

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Job Opportunity: Administration Clerk in Health Visiting Service
An opportunity has arisen to join the Health Visiting service as an Administration Clerk to play a key role in supporting child health services across the community.
This post will support the Health Visiting service in both Winch Lane surgery and Llangwm surgery.
Responsibilities
The post-holder will work with the Health Visiting Team Leader and Health Visiting Team, offering administrative support. You will share responsibility for providing practical support in using the Cypris (Child Health System) to answer queries, arrange appointments for Health staff, and carry out general filing duties.
The post holder will also need to be trained in navigating the WCCIS system which is the Health Visiting database.
Key responsibilities include:
- Managing correspondence
- Scheduling meetings
- Preparing agendas and minutes
- Maintaining accurate records using the Cypris child health system
- Handling telephone enquiries professionally
- Assisting with health promotion activities and events
- Coordinating training
- Managing resources
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This role also requires adherence to Health Board policies, confidentiality, data protection, and safeguarding standards at all times.
If you’re organized, proactive, and passionate about supporting families, please apply for this role.
Desirable Skills
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About Hywel Dda University Health Board
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health, and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private, and third sector colleagues, including our valued team of volunteers.
Our Services


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- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Contact Information
For further details / informal visits contact:
- Name: Elin Gilderdale
- Job title: Health Visitor
- Email address: Elin.Gilderdale@wales.nhs.uk
- Telephone number: 0143776456
Laura Donohoe - 01437770031
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