Betsi Cadwaladr University Health Board
Administration Manager

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Job Overview
The Mental Health Administration Manager will be responsible for the provision of operation and day to day management of clerical and administrative services within the Mental Health Division under the supervision of the Business Support Manager.
The Administration Manager will manage the WPAS/WCCIS Health Information Systems and provide and analyses statistical information for the Health Board and other agencies as required.
The post holder will manage changes to ensure the most effective and efficient management of the Mental Health & Learning Disabilities Department.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main Duties of the Job
- Working with the Business Support Managers the post holder assists with the operational management of all administrative, secretarial and clerical staff within the division.
- Ensure good lines of communication are maintained at all times with A&C staff across the Division and that all necessary information is disseminated and implemented by A&C staff.
- Manage day to day performance of A&C staff and implement new ways of working as necessary to support the Operational Management Team.
- Produce routine and ad hoc information to support the monitoring of quality indicators and the achievement of Key Directorate objectives as directed by the Operational Management Team.
- To lead on specific Task Groups in relation to A&C issues to enhance and improve administrative processes within the Division.
- Ensure the effective and efficient use of physical and financial resources by A&C staff within the Division.
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Working for Our Organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed Job Description and Main Responsibilities


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You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person Specification
Experience
Essential Criteria
- Previous experience of staff management a large group of staff across multiple sites
- Previous experience of managing financial resources with budgetary responsibility
- Previous experience in producing written reports
Desirable Criteria
- Previous NHS experience
Qualifications
Essential Criteria
- GCSE Maths & English Grade C or above
- Qualified at degree level or equivalent proven experience
- Proficient in use of Microsoft applications.
Desirable Criteria
- Evidence of ongoing CPD
- Professional Management Qualification
Skills
Essential Criteria
- Evidence of effective leadership and staff management skills
- Ability to initiate change and motivate staff
- Excellent time management
- Excellent problem solving skills
- Proven ability to work to tight deadlines
Desirable Criteria
- Welsh speaking
Values
Essential Criteria
- Able to work on own initiative but also as part of a team
Desirable Criteria
- Desire to pursue a progressive management career in NHS
Other
Essential Criteria
- Positive and enthusiastic attitude
- Able to travel daily between sites with own transport
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