ACT Health
Administration Manager - Community Health and Integrated Care
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Employment Type: Full-time, Permanent
Classification: Administrative Service Officer Level 6 (PN 61500)
Salary: $102,657 - $116,592 (Plus 12.5% Super)
Location: Canberra Health Services, Garran, ACT
Section: Community Health and Integrated Care
Closing Date: 22nd October 2026
What can we offer you:
- Competitive pay rates and excellent working conditions within a tertiary hospital.
- Salary Packaging with many options that provide full fringe benefits tax concessions.
- Flexible working conditions.
- Access to Employee Assistance Program.
- Access to onsite Physiotherapists.
- Access to onsite cafes, staff cafeteria, pharmacy, and gift shop.
About the Role:
Community Health and Integrated Care delivers a range of multidisciplinary, community-based services focused on prevention, early intervention, treatment, and ongoing management of health conditions. These services include Geriatrics, Rehabilitation, Nursing, Walk-in Centres, Breast Screen ACT, the Integrated Care Program, Renal Services, Bariatric Services, Women, Youth and Children, Community Paediatrics, the Spinal Pain Service, and components of the Chronic Pain Service, as well as services within the Rehabilitation and Aged Care Division.
Services are delivered through a collaborative, patient-centered model of care that supports improved health outcomes for the ACT community and surrounding region.
Community Health and Integrated Care is committed to continuous service improvement to ensure contemporary models of care, sustainable workforce practices, and safe, high-quality service delivery. The programs aim to foster a positive workplace culture and strong collaboration across clinical and operational teams to support the delivery of accessible and integrated community-based healthcare.
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The position provides leadership and management to WYC Community Health Administration teams, overseeing day-to-day administrative operations including clinic workflows, appointment bookings, referral management, telephone screening, staffing, resource management, and staff training. The role works closely with the WYC leadership team and internal and external stakeholders to ensure efficient service delivery, strong customer service, and effective administrative processes.
The position requires excellent organizational, communication, and time management skills, along with demonstrated experience using health-based IT systems, including EPIC. Strong problem-solving skills and an ability to contribute to quality improvement, project management, and service development are highly desirable. The role also supports compliance with relevant policies and legislation and promotes a positive, collaborative workplace culture focused on delivering excellent health care to women, young people, children, and families.
For more information regarding the position duties, click here for the Position Description.
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Please note, prior to commencement, successful candidates will be required to:
- Undergo a pre-employment National Police Check.
- Current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required.
To Apply:
Please apply online by submitting a copy of your CV along with a 2-page Response to the Selection Criteria, listed in the Position Description.
Please note applications submitted via an agency will not be accepted for this position
Canberra Health Services (CHS)
CHS is focused on the delivery of high-quality, effective, person-centred care. It provides acute, sub-acute, primary, and community-based health services to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website.
Our Vision: creating exceptional health care together
Our Role: to be a health service that is trusted by our community
Our Values: Reliable, Progressive, Respectful, and Kind
CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability, and people who identify as LGBTQIA+ are particularly encouraged to apply.
If you would like further information regarding this opportunity, please contact Kate Collins at (02) 5124 1094 or at Kate.Collins@act.gov.au.
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