Norfolk and Norwich University Hospitals NHS Foundation Trust
Administration Manager - Trauma and Orthopaedics
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Administration Manager
As Administration Manager, you’ll play a central role in keeping a complex and fast-moving Trauma & Orthopaedics service running efficiently. You’ll lead a hard-working and diverse administrative team who manage high volumes, competing demands, and challenging deadlines every day. This is a role where your leadership truly matters - your organisation, clarity, and support will help the team deliver for our patients and clinicians.
You’ll work in an environment that is dynamic, varied, and full of opportunity to shape how services operate. While the pace can be demanding, the role offers the chance to drive improvements, influence change, and build a resilient, skilled workforce. You’ll work alongside a supportive management team where there will be many opportunities for professional development, learning, and growth.
If you’re motivated by responsibility, problem-solving, and making tangible improvements in how care is delivered, this is a team and role where you can make a significant impact.
You’ll oversee daily administrative operations, manage staff, coordinate waiting lists, support consultants, guide service improvements, and ensure patient access standards are met. You’ll handle operational challenges, lead change, analyse data, and keep complex workflows on track during busy and pressured periods.
We’re looking for someone organised, resilient, and confident in leading people. You’ll need strong communication skills, solid experience managing staff, the ability to make decisions quickly, and a proactive approach to problem-solving. Excellent Microsoft Office skills and alignment with our PRIDE values are key.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Examples Of Typical Decisions You’ll Make Independently
- Managing a diverse workforce, ensuring the teams are healthy, motivated, and supported in order to deliver KPIs and remain productive.
- Reallocating staff and reprioritising workload to maintain service continuity during sickness or sudden increases in demand.
- Determining actions to prevent waiting time breaches, such as adjusting pathways, capacity, or task distribution.
- Deciding how to respond to administrative complaints or operational issues, ensuring the right information is gathered and appropriate actions are taken.
- Ensuring the smooth-running administrative function of the busy T&O departments.
If you’re ready to lead, improve services, and take ownership in a demanding but rewarding environment, we’d welcome your application.
Join us at the Norfolk and Norwich University Hospital
Be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
Benefits
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room at NNUH Colney Lane site
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH Colney Lane site
- Free 24-hours confidential counselling support
- On-site Nursery at NNUH Colney Lane
- On-site cafes offering staff discounts at NNUH Colney Lane
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme, and home electronics
Contact Information
For further details / informal visits contact:
- Name: Samuel Fletcher-Browne
- Job title: Senior Operations Manager
- Email address: Samuel.Fletcher-Browne@nnuh.nhs.uk
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location