VONNE (Voluntary Organisations' Network North East)
Administration Officer
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Contract Type: Permanent
Role Type: Employment
Hours: Part time
Application deadline: Sunday, August 9, 2026 - 12:00
Based: Gateshead
Salary: £24,454 Pro Rata
Salary Type: Fixed Salary
Location: Tyne and Wear
Role description: Administration
About The Role
Job Title: Administration Officer
Location: HLF House, Blaydon Upon Tyne.
Hours: 25 hours weekly
Contract: Permanent (subject to 6 month probationary period)
Salary: £16,523.00 per annum (pro rata of FTE £24,454.04)
Job Description
Main Duties and Responsibilities
The Administration Officer will provide essential administrative support across a range of functions to help North East Counselling Services run effectively and ensure counsellors can focus on delivering high-quality services.
Reporting To The Operations Manager, The Successful Candidate Will
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- Ensure the timely and accurate allocation of all newly referred and self-referred clients, to suitable NECS employed, associate or probationer counsellors, in line with NECS’ allocation policies and procedures.
- Provide day-to-day administrative support to the management team.
- Support HR, finance, communications, and business processes.
- Assist with reception duties, greeting clients, booking appointments and handling enquiries (in person, by phone, and online).
- Maintain accurate records on our internal systems (including Counsel360).
- Support counsellors with room bookings, data input, and general admin needs.
- Help ensure the premises are well-maintained and welcoming.
- Provide secretarial support for meetings when required.
- Support other administration staff and activities across the business, as required, to ensure an effective, efficient and timely service.
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About You
We’re looking for someone who:
- Is organised, adaptable, and enjoys supporting others.
- Brings warmth and empathy, while remaining professional.
- Works well in a team but can also take initiative.
- Wants to contribute to a supportive, community-focused organisation.
How To Apply
Please send your CV and a supporting statement (max 2 pages) explaining how you meet the person specification to:
For an informal discussion about the role, please contact Operations Manager Jolene McCourt:
0191 4661314
Closing date: Sunday 9th August at 12 midnight.
Interviews will be held week commencing 17th August 2026.
✨ Thank you for your interest in joining North East Counselling Services. We look forward to hearing from you ✨
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