Specsavers
Administration / Scheduler Kings Lynn
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Role: Part time Administrator / Scheduler
Location: Office is based in NR19
Hours of work: 4 or 5 days per week, 8.30am to 5.30pm between Monday to Friday
Salary is: exceeds NMW at £12.91 per hour
Benefits:
- Access to Specsavers Perks Scheme
- Access to WeCare 24/7
- Plus 28 days holiday (pro rata for part time)
- Plus Birthday day off
You will be handling inbound calls and making outbound calls to our customers and clients with regards to eye and hearing services that we provide to patients in the community. This can be to organise appointments for the optical and audiology team to visit them to perform eye tests that are due or it could be to arrange for the delivery of patients glasses to them.
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You must be able to demonstrate excellent interpersonal skills partnered with the ability to communicate positively with customers.
There may be the need for you to prepare deliveries, get them ready, and prepare routes for the goods to be delivered by a member of the fitting / delivery staff.
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You must be able to multitask as you will need to be able to complete different tasks throughout the day and be able to work at pace.
This is a varied, fast-paced role where customers come first. If you don't like to be on the phone, then this is NOT the job for you. If you love chatting and helping customers and are a self-starter, this could be perfect for you!
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