Keppoch Medical Practice
Administrative Assistant

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Administration Assistant – Keppoch Medical Practice
About the Role
Keppoch Medical Practice is looking to recruit a full-time, permanent Administration Assistant to join our busy, dedicated and friendly team. The post will be for 37 hours per week with the successful candidate being available to work the following shift pattern: Monday 8am-3pm, Tuesday 8am-6pm, Wednesday 8am-5pm Thursday 8am-3pm and Friday 8am-4pm. Salary starting from £25,634 pro rata.
This role requires excellent communication and IT skills as well as previous experience in a patient or customer facing role. You must be able to work under pressure, adapt in busy and unpredictable situations, whilst upholding patient confidentiality at all times.
Previous experience in a GP or healthcare setting and with GP computer systems (currently EMIS and Docman) are desirable. However, full training will be provided to the right candidate.
The role will include dealing with patients at reception and over the telephone, processing prescriptions and mail, booking and cancelling appointments, ‘signposting’ patients to the appropriate service, phoning hospitals, other services and many other administrative duties.
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About the Practice
We have four GP Partners and two salaried GPs looking after a growing list size of around 4000 patients in the Possilpark area of Glasgow. We are a deep end practice and part of the Possilpark and Milton cluster. We are based in modern health centre premises.
You would be joining an experienced team including a strong clinical and admin team, attached pharmacist, embedded financial inclusion worker, community links worker and family wellbeing worker. We are also a longstanding accredited GP training practice.
We are a forward thinking, supportive and friendly team working together to provide high quality care with a focus on equality and sustainability. We have achieved the Green Impact for Health Silver Award.


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Benefits of Working with Us
In addition to a rewarding role, we offer a range of benefits, including:
- Membership of the SPPA Pension Scheme.
- 27 days annual leave, rising to 29 days after 5 years' service (pro rata).
- 10 public holidays (pro rata).
- An annual team building event as well as regular staff meetings.
- Professional development and training opportunities.
- A supportive team environment.
- Free car parking and bike storage facilities.
Application Process
To apply please send your CV and covering letter to Fiona Coventry, Practice Manager at fiona.coventry@nhs.scot
For any enquiries, please contact Fiona Coventry, Practice Manager on fiona.coventry@nhs.scot or 0141 800 0840.
Interviews will take place on weeks commencing 12th and 19th October.
Closing Date: Monday 28th September
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