Oxford University Hospitals NHS Foundation Trust
Administrative Assistant
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Administrative Assistant for Oxford Centre of Enablement (OCE) Rehabilitation Medical Team
We are looking for a highly motivated Administrative Assistant to support the Oxford Centre of Enablement (OCE) Rehabilitation Medical team and associated MDT team.
The post holder will be required to assist in the provision of a professional, comprehensive, and efficient administrative service, which is effectively delivered to all patients and members of the medical department. You will be responsible for managing patients’ pathways and referrals ensuring information is accurate and up to date. The post holder will work as a team ensuring they support other administrative staff.
Key Responsibilities
- Manage patient’s pathways and referrals ensuring information is accurate and up to date.
- Work closely with medical team and administrative staff to support the delivery of service ensuring comprehensive efficient processes are in place to manage the workload.
- Manage and track the 18-week pathway using activity and clinical data to validate the waiting times targets.
- Support training for other administrative staff in the same department.
- Co-ordinate the daily office work with the band 2 administrator and work as a team to ensure an appropriate plan is in place and that the band 2 administrator is supported.
- Oversee that all clinics are booked appropriately, and referrals registered ensuring all changes are recorded accurately and do not impact clinical time.
- Be the main contact for all telephone queries relating to the medical team ensuring information is passed correctly to the relevant staff and dealt with in a professional manner.
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Requirements
This is a fast-paced role and will require the successful candidate to be highly organised and a confident communicator. The post holder must be able to work on their own initiative, develop their own administrative systems, manage, and prioritise their workload, seeking advice and escalating issues to their line manager. Attention to details is essential for this role.
Contact Information
For further information or to arrange an informal visit to the department, please contact:
- Alexandra Daisa, Patient Pathway Team Lead and PA
- Email: Alexandra.Daisa@ouh.nhs.uk
Alternative Contact:
- Andrew Kennedy, Patient Pathway Team Lead & PA
- Email: Alexandra.Daisa@ouh.nhs.uk
- Telephone number: 01865 737306
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Kashy Mendiratta
- Email: Kashy.Mendiratta@ouh.nhs.uk
About Oxford University Hospitals NHS Foundation Trust
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here: www.ouh.nhs.uk
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
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