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York and Scarborough Teaching Hospitals NHS Foundation Trust

Administrative Assistant - AHP Medicine Care Group

York
Posted about 19 hours ago
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Are you an experienced administrator?

Are you looking for a new challenge?

We are looking for a highly motivated, compassionate person to join the Medicine Care Group AHP Therapy Service.

This post can be based at either York or Scarborough Hospital.

We are consistently working towards improving our services for our patients, and are looking for an individual who can demonstrate excellent interpersonal and administrative skills to join our team.

The successful candidate will be required to work well under pressure and demonstrate the ability to prioritise the demands of a busy service, and manage their time and workload effectively.

You must possess excellent communication skills and be able to develop good working relationships with the administrative, managerial, and clinical colleagues to work as an effective member of the team.

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The post will provide a varied and interesting workload, including, but not limited to these key areas:

  • Being the first point of contact for patient queries related to AHP services within Medicine Care Group.
  • Generate, organise, and monitor therapy clinics for the AHP outpatient service.
  • Organise, cancel, and book patient appointments within the AHP outpatient service.
  • Referral management.
  • Support with team meetings and transcription.

We would encourage any interested candidates to contact the recruiting manager to discuss the role.

Trust Information Pack

https://yorkhospitals.pagetiger.com/hdjgxd

Our Benefits

We offer a range of benefits to support our staff including:

  • Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
  • 27 days holiday rising to 33 days (depending on NHS Trust service)
  • A variety of different types of paid and unpaid leave covering emergency and planned leave
  • Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
  • NHS Car Lease scheme and Cycle to Work scheme
  • An extensive range of learning and development opportunities
  • Discounts on restaurants, getaways, shopping, motoring, cinema and finance through a range of provider

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For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

For further details / informal visits contact:

Name: Julie Hannah

Job title: AHP Team Manager

Email address: julie.hannah1@nhs.net

Telephone number: 07717690260

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Skills

Administrative Skills
Interpersonal Skills
Communication Skills
Time Management
Prioritization
Referral Management
Clinic Coordination
Appointment Booking
Transcription
Patient Query Handling

Location

York, England, United Kingdom

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