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Administrative Assistant Apprentice (Level 3 Business Administration)
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Administrative Assistant Apprentice (Level 3 Business Administration)
SCOOBYWORLD LTD
LOUGHBOROUGH (LE11 5DD)
Closes in 14 days (Wednesday 21 October 2026 at 11:59pm)
Summary
We are a Subaru Performance parts specialist who sell Subaru parts online and in our retail shop. We are looking for an Administrative Assistant to help in all areas of the business, including sales, accounts and warehousing. If you are looking for a varied role which will give you experience of several disciplines, this is the role for you!
Wage
£15,600 for your first year, then could increase depending on your age National Minimum Wage rate for apprentices Minimum wage rates (opens in new tab)
Training course
Business administrator (level 3)
Hours
Monday – Friday 9am - 5pm with 30 minutes for lunch. 37 hours 30 minutes a week
Start date
Monday 16 November 2026
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Sales order processing
- Inputting invoices
- Answering customer calls
- Packing as and when needed
- Social media admin across all platforms
Where you'll work
UNIT 2 PRINCE WILLIAM WAY LOUGHBOROUGH LE11 5DD
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LOUGHBOROUGH COLLEGE
Training course
Business administrator (level 3) Understanding apprenticeship levels (opens in new tab)
What you'll learn
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:
- write letters or emails,
- create proposals,
- perform financial processes,
- record and analyse data.
Examples include MS Office or equivalent packages.
Able to choose the most appropriate IT solution to suit the business problem.
Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including:
- emails,
- letters,
- files,
- payments,
- reports and proposals.
Makes recommendations for improvements and present solutions to management.
Drafts correspondence, writes reports and able to review others' work.
Maintains records and files, handles confidential information in compliance with the organisation's procedures.
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Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement.
Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation.
Demonstrates ability to influence and challenge appropriately.
Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
Uses the most appropriate channels to communicate effectively.
Demonstrates agility and confidence in communications, carrying authority appropriately.
Understands and applies social media solutions appropriately.
Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard.
Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.
Is able to review processes autonomously and make suggestions for improvements.
Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.
Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
Manages resources e.g. equipment or facilities.
Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.
Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report.
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Plans required resources to successfully deliver projects.
Undertakes and leads projects as and when required.
Training schedule
Online attendance with Loughborough College within the first 15 months, one morning per week with on-site sessions in the afternoon to assist with portfolio building and preparation for End Point Assessment. Diarised visits from dedicated Trainer/Assessor. Attendance to Loughborough College for an Induction Day. (Induction to take place on the last Wednesday of the month that you are enrolled, 9:30am-3pm. Confirmation of date provided upon enrolment) On-the-job training. Off-the-job training.
Requirements
Essential qualifications
GCSE in: 4 subjects including Maths and English (grade C/4 or equivalent)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Patience
Other requirements
An interest in cars would be preferred. Our office is home to three friendly dogs, so you’ll need to be comfortable working in an environment where dogs are present.
About this employer
Since we began back in 2001 we've grown to become one of the UK's leading independent Subaru parts specialists for all Subaru models including WRX and STI, Legacy, Forester and BRZ. We stock a huge range of both standard and performance upgrade parts including many exclusive products developed in-house and supply to both retail and trade, backed up via telephone or email support should it be required.
https://scoobyworld.co.uk/ (opens in new tab)
Company benefits
Company pension.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Possible progression to Sales Administrator.
Ask a question
The contact for this apprenticeship is: LOUGHBOROUGH COLLEGE Apprenticeship Recruitment Team apprenticeships@loucoll.ac.uk
The reference code for this apprenticeship is VAC2000057646.
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