Administrative Assistant Apprentice

Where You'll Work

• 67 COVENTRY ROAD
• MARKET HARBOROUGH
• LE16 9BX

What You'll Learn

• Receive, retrieve, process, record and store information and data.
• Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
• Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
• Handle and communicate information in line with organisational policies, procedures and security requirements.
• Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
• Plan and review administration tasks allocated by supervisor.
• Maintain professional relationships with stakeholders.
• Monitor and report on the use of resources such as materials, equipment and supplies.
• Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
• Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
• Use continuing professional development including self-reflection to support current and future training and development needs.
• Use communication tools to respond to stakeholders using professional language and organisational etiquette.
• Operate within agreed health and safety standards.
• Use time management tools to meet deadlines.
• Handle feedback following expected professional etiquette.
• Maintain wellbeing, accessing organisational support mechanisms if required.
• Review and check own work.
• Use cloud services to share documents for use and or collaboration.
• Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
• Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Presentation skills
• Administrative skills
• Number skills
• Logical
• Team working
• Initiative
• Non judgemental
• Patience

Other Requirements

• DBS will be completed.
• You aren't eligible for this apprenticeship unless you are under 24 years of age.

Additional Information

• GP surgery: http://www.mh&bp.co.uk
• Your earnings can increase over time with an apprenticeship. Find out about potential future pay.
• It is hoped but not guaranteed that after the apprenticeship an offer of full employment can be offered to the right person.

Contact

• HEART OF ENGLAND TRAINING LIMITED
• Louisa Barby
• Apprenticeshiprecruitment@hoet.co.uk
• 01788568425

Reference Code

• VAC2000053545

Closing Date

• Closes in 13 days (Tuesday 29 September 2026 at 11:59pm)