You will act as a trusted partner who thrives in a global environment that encourages excellence, rewards high performance, develops its associates, drives innovation, demands integrity, cultivates trust and teamwork, and promotes diversity and inclusion.

Responsibilities

• Diary management, including organizing internal/external meetings
• Arranging conference calls and video conferences internally and externally
• Booking and making all necessary arrangements for complex domestic and international business travel
• Handling expenses using Concur system – with a general understanding of the bank’s policies
• Filing call reports on a weekly basis using Insight
• Pre-empt and highlight to the Business Manager out of policy expenses
• Ensure relevant Deal Related Expenses (DRE) is captured
• Develop knowledge of banker’s clients, transactions, and specific individuals where possible
• Establish professional and effective communication at all levels with internal stakeholders, assistants in your area, and cultivating relationships with external clients and their assistants
• Handling sensitive and confidential material and information
• Manage professional responses to telephone calls, taking ownership of queries
• Management of email system, prioritising and responding where appropriate
• Understanding the internal systems such as Concur Smartforms/Insight (training will be given for all internal systems)

What we are looking for

• Proven administrative assistant experience preferably in Investment Banking Financial Services environment
• Excellent communication skills at all levels written and verbally
• Confidence at dealing with people of all levels both internally and externally
• Proactive style and ability to work independently and as a team player
• Capable to multitask and prioritise
• Capable to work efficiently in a pressurized environment
• Excellent PC skills including Word, Excel, PowerPoint, and Outlook
• Experience using Concur
• Accurate typing – approx. 50 wpm
• Flexible approach to overtime and out of hours working patterns
• Mature, calm, and professional attitude at all times
• Accuracy and numeracy

Skills

• Administrative Services
• Attention to Detail
• Customer and Client Focus
• Planning
• Prioritization
• Adaptability
• Collaboration
• Event Planning
• Office Administration
• Problem Solving
• Facilities Management
• Oral Communications
• Recording/Organizing Information
• Research
• Written Communications

Benefits of working at Bank of America UK

At Bank of America, we strive to prioritize employees’ health and wellbeing – it’s what makes us a Great Place to Work.

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner.
• Competitive pension plan, life assurance, and group income protection cover if you become unable to work as a result of a disability or health reasons.
• We offer 26-weeks paid maternity leave, 16-weeks paid paternity leave, and inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.
• 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work etc.
• Access to free counselling through the Employee Assistance Program and virtual GP services through our private health care plan.
• Access to an Employee Assistance Program for confidential support and help for everyday matters.
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution.
• Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.
• Opportunity to give back to your community, develop new skills, and work with new groups of people by volunteering in your local community.

Bank of America

Good conduct and sound judgment is crucial to our long-term success. It’s important that all employees in the organization understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mindset are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants, or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications, and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.