We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

This individual professionally represents OhioHealth when greeting internal customers, clients, guests, and vendors. This person should be polished, articulate, forward thinking, anticipate needs, and be able to problem solve quickly and accurately. As an integral part of the executive’s or leader’s team or department, this person will perform a multitude of duties to help leadership effectively serve the strategic goals of the organization.

Responsibilities And Duties:

• Definition of duties and responsibilities
• Calendaring: Provide basic daily calendar support to multiple leaders; able to schedule simple 1:1 to mid-size group meetings using open calendars.
• Communication Delivery and Management: Appropriately greet callers; receive and screen calls; manage and delegate information requests; prepare correspondences using MS Office programs for presentations, memos, research and proofreading.
• Meeting Preparation and Management: Create and distribute agendas, send meeting invitations, coordinate and order catering, gather/disseminate meeting materials, make audio/visual arrangements.
• Fiscal Support to include: Accurate and timely processing of purchase orders, working as appropriate with Accounts Payable, Procurement and other fiscal offices, and using enterprise software systems like PeopleSoft/Workday.
• Technology Application: Leverage and stay current on new or updated technologies introduced by the organization; ability to operate specialty software and other guidance to leaders as needed.
• Document Management: Paper and electronic records, may include coordinating network/shared drives; organize and retrieve information in a timely manner; securely manage confidential information in all forms; follow OhioHealth records retention policies and organize long-term storage as appropriate.
• Service Delivery: Anticipate leader’s needs and prepare accordingly; interact with customers, peers, and OhioHealth associates with their leader in mind and be responsive; balance autonomy with teamwork, particularly when supporting multiple leaders.
• Confidentiality and Discretion: Gain trust and respect by ensuring privacy and security of information; adhere to all information, privacy and security policies, procedures, standards and guidelines.
• General Office Support: Answer phones and direct calls as needed, greet/receive visitors. May include ordering office supplies, managing maintenance and repair of work room multi-function devices e.g., copier/printers and other office equipment, kitchen/breakroom organization and clean-up, mail distribution, etc.