The Graduate Project
Administrative Assistant
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🚀 Role | Administrative Assistant
🎯 Area | Operations & Client Support
📍 Based | London | Office-based
🌍 Sector | Financial Services
💷 Salary | Up to £30,000
👋
We’re working with a well-established organisation within the professional services sector that is looking to appoint an Administrative Assistant to support their operations and client services team.
This is a varied role offering exposure across administration, client liaison, and operational support within a professional, fast-paced environment.
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💥 As an Administrative Assistant, you will:
- Act as a first point of contact for client enquiries via phone and email
- Resolve queries efficiently and escalate complex matters where required
- Produce accurate reports and spreadsheets for management
- Maintain and update internal systems and databases
- Set up and manage new cases on the case management system
- Support payment queries and account administration
- Handle incoming/outgoing post, scanning and document management
- Conduct welcome calls and support client onboarding
- Assist with email and telephone campaigns
- Support wider operational and ad-hoc administrative tasks
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💥 What we’re looking for:
- Previous administrative experience in a busy office environment
- Strong customer service skills
- Excellent written and verbal communication
- High attention to detail and accuracy
- Strong Microsoft Office skills (Word, Excel, Outlook)
- Ability to prioritise workload and meet deadlines
- A proactive, positive and professional approach
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