Be Involved in Business Development, Marketing & Compliance

• Organise client events, networking activities, team social events, and other corporate events.
• Support new client onboarding activities, including data collection, KYC and AML processes, client welcome packs and engagement letters.
• Maintain opportunity, referral, and pipeline information within our customer relationship management (CRM) systems and support business development reporting activities.
• Assist with the preparation of proposals, presentations, pitch documents, and marketing collateral.

Support our Financial Performance

• Maintain accurate client records, databases, engagement documentation, and CRM systems.
• Assist with tracking client contract renewals, fee review dates, and other key client milestones.
• Prepare billing information and support invoice generation processes, ensuring client-specific billing instructions are followed.
• Assist with engagement letter updates, fee arrangements, recovery reporting, and debt collection processes.
• Support the administration of time recording systems (Practice Engine, Xero Practice Manager), and related systems, and promote accurate time recording and reporting across the team.
• Use standard templates to produce financial reports and management information.

Qualifications

What we are looking for:

• Minimum five grade A to C GCSEs including English and Mathematics.
• Willingness to work in our Central London office at least 4 days a week.
• Previous experience in business administration / office-based team support roles.
• Professional Services experience desirable but not essential.
• Proficiency in Microsoft Office, including Word, PowerPoint (particularly templating and formatting), Excel (basic formulae and data analysis) and Outlook.
• Strong written and communication skills.
• Highly organised and meticulous, with excellent attention to detail.
• Commitment to service excellence and to supporting the team’s performance and wellbeing.
• PowerBi/PowerAutomate/AI Skills desirable but not essential.

Additional Information

Our Values

• Straightforward: We provide clear, no-nonsense advice.
• Confident: Our guidance is backed by expertise and evidence.
• Pragmatic: We focus on practical solutions and tangible outcomes.
• Real: We are professional yet approachable, understanding the challenges our clients face.

Our Commitment to You and the Environment

At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on the natural environment.

We are always striving to improve in all areas – whether it’s our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape.

We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services — regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive.

Our learning and development programmes enable us to invest in growing our employees’ careers. We aim to empower our team members to each achieve their potential.

We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.