Careers Wales
Administrative Officer, Welsh Essential (Closing Date 21/10/2026)
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Vacancy: Administrative Officer, Careers Wales
Are you looking for a job where you work in a team that inspires and supports people to think about their future career? We are looking for flexible and customer-focused individuals to join our team to provide the administrative support to allow us to meet our customers’ needs.
Career Choices Dewis Gyrfa Ltd (CCDG) is a wholly owned subsidiary of the Welsh Government. We provide an essential, all-age, independent, impartial, and bilingual careers guidance and coaching services in Wales, including the Working Wales service.
Job Role: Administrative Officer
Base: Llanelli Careers Centre
Hours of work: 37 hours per week, Monday to Friday
Salary Scale: £25,957 - £26,131
Starting Salary: £25,957 per annum
Closing Date: Midnight on the 21/10/26
The successful applicant will be required to provide efficient and effective administrative and reception support to our Working Wales team. As part of the training programme for the role, the successful candidate will be required to undertake a Level 2 Business Administration Apprenticeship, if not already in possession of this qualification.
Applicants must demonstrate the following:
- Welsh Language Skills i.e. the ability to understand and communicate clearly on everyday and work-related topics, hold conversations, and explain ideas, experiences, and plans with confidence. You should also be able to read straightforward work communications and write clear, well-structured emails or letters to share information, make requests or organise activities.
- Effective communication skills and ability to deal with queries (telephone, e-mail, and face-to-face) from members of the public, internal staff, and key stakeholders.
- Commitment to showing excellent customer service.
- Ability to deal with non-routine enquiries where negotiation and persuasion may be required.
- Demonstrable digital skills.
- Ability to organise and prioritise own workload and various deadline demands.
- Ability to use initiative and judgement in day-to-day duties.
- Ability to work as part of a team.
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We as a nation thrive when we champion diversity and inclusion. Organisations with a diverse workforce make better decisions, are more creative, are stronger, overall happier, and of course - it’s the right thing to do!
We welcome applications from people of all backgrounds and aim to make our recruitment and workplace supportive and accessible. Our approach is informed by the social model of disability, which recognises that people may be disabled by the way society, workplaces, systems, and attitudes are designed—not by their impairment or difference.
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Please let us know if you need any reasonable adjustments during recruitment or once appointed. We will work with you to understand your needs, and recruitment information is available in alternative formats on request.
Applications in Welsh or English are welcomed. An application made in Welsh will not be treated less favourably than an application made in English.
Completed applications should be submitted by midnight on the 21/10/26. The selection process will take the form of a research/written test and interview. These assessments will be conducted digitally via Teams, research/written test will be held on the 06/11/2026, and interviews held on the 09/11/2026 and 11/11/2026 am.
For further information, please ensure you read the full job specification: Administrative Officer
Attractive benefits including flexi time, 31 days annual leave, contributory pension scheme, and health-related cash back plan.
Please note that we do not accept CV applications.
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