Martyn Gerrard Estate Agents
Administrator
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Looking to start your career in property?
Some people see admin as paperwork. We see it as momentum, drive, and control.
At Martyn Gerrard, our Property Management department looks after a large portfolio of properties across North London. Behind every smooth move-in, protected deposit, compliance certificate, contractor invoice, clean, inventory and report, there is someone making sure the details are right.
That person is our Property Management Administrator.
This is a role for someone organised, reliable and sharp on detail. Someone who likes structure, follows things through and understands that small mistakes can become big problems if they are not caught early.
About the Company:
Martyn Gerrard is an award winning, long established, professional estate agency operating in the North London area, and covers all aspects of the property industry from Sales and Lettings to Commercial and New Homes. Martyn Gerrard invests in the training of its people to support their personal development as well as the company’s, and prides itself on its collaborative management style. For people who want to develop a long-term career and succeed in their work, it is the right place to be, as Martyn Gerrard recognises and rewards hard work and achievements.
The Property Management Administrator role:
We are looking for a Property Management Administrator to support the team with the day-to-day administration of the portfolio. This is a varied role offering excellent exposure to all aspects of property management, while also providing the opportunity to contribute to the implementation of new technology and AI solutions that enhance the department's efficiency.
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You will work closely with Property Managers, Team Leaders, Tenancy Progression, Accounts, Contractors, Landlords and external suppliers. You will also be trained on systems including Reapit, TDS, Goodlord, Yuno, Flatfair, Reposit, Notify, Fixflo, TouchRight, TAPI, Prospector Pro and SalesRook.
Key Responsibilities:
- Monitoring compliance records, including Gas Safety Certificates, EPCs, EICRs and rent protection
- Registering and unregistering deposits through TDS Insured and TDS Custodial
- Supporting rent protection administration through Goodlord
- Checking Flatfair and Reposit records
- Booking inventories, cleans, check-ins and check-outs
- Reviewing pre-tenancy tasks
- Maintaining contractor compliance records
- Processing contractor invoices
- Reviewing contractor statements monthly
- Updating KPIs, tenancy lists and scheduled reports
- Identifying properties that may need HMO review and escalating them to a Team Leader
- Keeping Reapit notes, trackers and records accurate.
What we offer:
- A friendly, supportive, and professional working environment
- Excellent opportunities for long-term career development
- Ongoing training and support to expand your skills and knowledge
- Assistance with obtaining relevant professional qualifications
- Exposure to all areas of Property Management.
- Opportunity to be involved in process improvement and AI projects.
- 28 days' annual leave, plus your birthday off and additional time off between Christmas and New Year
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Is this you?
We are looking for someone who notices the small things, takes ownership, communicates clearly, enjoys structure, works well from checklists, can chase people professionally and stays calm when things are urgent. You do not need years of property experience; you do need the right attitude!
Requirements
- Strong organisation and attention to detail
- Good written and verbal communication
- Confident using Outlook, Word and Excel
- Comfortable checking figures and working with trackers
- Able to manage multiple tasks and deadlines
- Minimum GCSE grade C / 4 or above in Maths and English
- At least one year of customer-facing, office-based or administrative experience preferred
The Administrator role is based in our Head Office in Finchley Central. The role is office based, Monday to Friday, 9 am to 5.30 pm.
Property Management does not run on luck. It runs on communication, organisation, accuracy and people who care enough to get the details right.
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