Care Home Administrator

Harbour View Lodge care home

Whitehaven CA28 6HA

37.5 hours per week

£14.28 per hour

Harbour Healthcare

Harbour Healthcare are recruiting for a Care Home Administrator in Whitehaven. Harbour Healthcare set high standards for resident care, working for Harbour Healthcare will mean that you are joining a team that put residents care and comfort before everything else. Our team are professional, respectful, responsible, well trained and have high expectations of themselves and each other.

This represents a great opportunity for the right individual, who will be positive, self-motivated, friendly, and proactive. We are looking for someone who is experienced in the field to join our established team of professionals.

Title: Home Administrator

Responsible to: Home Manager

Purpose:

To be responsible for the smooth running of the administration of the Nursing Home.

Responsibilities:

• Maintain accurate and complete financial records of the Nursing Home in line with Company procedures, using computer and manual systems.
• Prepare and submit monthly accounts for extra services to Clients/Relatives.
• Process receipts of monies against Clients account and maintain associated records.
• Record receipts of payments using computer and manual systems in line with Company procedures.
• Monitor and record the Home’s monthly budget, sharing with the Home Manager.
• Monitor and record petty cash transactions using both computer and manual systems.
• Monitor and record Nursing Home Credit card using both computer and manual systems.
• Ensure all staff shifts are recorded for accurate calculation of wages on a weekly basis using computer (CIVICA) and manual systems.
• Support HR recruitment processes when onboarding new staff. Ordering of uniforms/badges.
• Maintain complete files for Clients and Staff members in line with the Company’s policies and procedures.
• Archiving said files and arrange destruction.
• Operate office equipment.
• Answer the telephone, respond to enquiries from both Clients and Visitors at reception, and re-direct enquiries in a friendly and efficient manner.
• Ensure emails are dealt with in a timely manner.
• Monitor the online enquiries, arranging visits as deemed appropriate.
• Maintain stationary supplies.
• To provide admin and secretarial support to the Home Manager within given timescales.
• Participate in Staff and client meetings as required, taking minutes as requested.
• Ensure that all information of confidential nature gained in the course of duty is not divulged to third parties.
• Support the home in ensuring that staff training is accurately recorded and percentages maintained.