Overview

Balltec designs, manufactures and tests high integrity mechanical connectors for critical applications in the global renewable energy and oil and gas sectors. The engineering team creates technical solutions for the transfer of load in moorings, lifting components and subsea cable connections.

As a member company of Venterra Group, Balltec is working at the forefront of the global energy transition, supplying engineering solutions to the offshore wind and emerging floating wind markets. As a company, Balltec is targeting significant growth to provide even more effective support to our clients in this industry.

Job Purpose

The Administrator will provide a broad range of administrative support across the business, with a particular focus on supporting the Sales and Procurement functions.

The role will involve working with a variety of departments, suppliers, customers and internal stakeholders to ensure administrative processes are completed accurately, efficiently and on time. The successful candidate will be organised, proactive and adaptable, with the ability to manage competing priorities and provide support wherever required.

Key Responsibilities

Sales & Procurement Support

• Provide day-to-day administrative support to the Sales and Procurement teams.
• Request and obtain supplier quotations for projects and customer enquiries.
• Prepare cost sheets and supporting information for the Sales team.
• Raise and maintain Purchase Orders for projects, workshop requirements and other business needs.
• Maintain accurate parts lists and update order information as required.
• Assist with the preparation and submission of customer quotations.
• Support the Sales team throughout the quotation lifecycle, including tracking enquiries, follow-up actions and customer responses.
• Maintain accurate records of sales enquiries, quotations and related information within Salesforce and other company systems.
• Liaise with customers, suppliers and internal departments to obtain and provide information.
• Respond to customer and supplier queries promptly and professionally.
• Follow up quotations and enquiries to obtain updates, additional information and status changes.
• Assist with risk screening of new and existing customers and suppliers.
• Investigate and assist with resolving supplier and invoice queries.
• Maintain positive and professional relationships with customers and suppliers.
• Support the maintenance of approved supplier information and databases.
• Ensure relevant documentation and records are maintained accurately and in accordance with company processes.