Kent Community Health NHS Foundation Trust
Administrator

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Eligibility:
Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts, the Kent and Medway Integrated Care Board (ICB) and Medway Community Healthcare. Nursing vacancies are also open to Student Nurses and Newly Qualified Nurses.
Our Services:
Our Enablement and Urgent Care services are responsive and flexible with the aim of supporting people to develop and maintain their independence within their home environment. Our aim is to prevent unnecessary hospital admission and facilitate early discharge from the acute hospitals.
Our admin team provide support to the client facing team 365 days a year across East Kent.
Important Note:
Please note, this vacancy does not meet the criteria for skilled worker sponsorship and therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.
Role Description:
- Supporting managers and senior clinical staff by overseeing, inputting and processing data using various computer systems
- Liaising with the Hospital Discharge Teams to co-ordinate discharges to the Home First Service and allocating the visits generated to the team
- Act as a point of contact for the team, answering routine enquiries, assessing the nature of telephone calls and emails, actioning in an appropriate manner or referring them to the appropriate person, in liaison with your colleagues, where necessary. Occasionally assisting with receiving visitors in a courteous, prompt and efficient manner
- Ensuring that staff, service users and members of the public who contact the team are dealt with efficiently and consistently.
- Monitor and control confidential storage
- Provide administrative support to the team, including uniform, stationery, IT equipment and personal protection equipment ordering, dealing with incoming and outgoing mail, photocopying/printing necessary documents, maintaining stock of equipment and supplies and completion of standard forms, surveys and audits
- Assist with booking rooms/parking spaces for meetings and appointments on behalf of the line manager and other staff within the Unit, sending the relevant documents to staff as required
- Input information on spreadsheets, highlighting possible errors, so that accurate figures are available for the manager to use
- Collating agendas for team meetings and minuting as required
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Integration Notice:
Kent Community Health NHS Foundation Trust is due to integrate with Medway Community Healthcare on 1 October 2026. Following integration and to align our community services to the new Neighbourhood Model of care delivery, there will be a period of consultation which may result in changes affecting some services, teams or roles. Depending on the area you are applying to work in, this could include potential changes to your role, work base, reporting arrangements, or terms and conditions of employment. Any changes would be subject to consultation and managed sensitively and in line with relevant employment processes. Please do contact the recruiting manager if you have any concerns about this so they can answer any questions you might have.


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Our Values:
Rated ‘Outstanding’ by CQC, we deliver high-quality care that improves the health of our communities. We are looking for people who share our values: Compassionate, Aspirational, Responsive and Excellent.
Our Commitment:
We are proud to be an inclusive, welcoming organisation and encourage applications from people of all backgrounds. We use protected characteristic information for monitoring only and it is not seen by recruiting managers, except where applicants choose to be considered under our disability guaranteed interview scheme.
Flexible Working:
We know life outside work matters. As a flexible working-friendly organisation, we welcome conversations about arrangements that help you thrive while supporting excellent care for our patients.
Contact Information:
For further details / informal visits contact:
- Name: Karen Thomas
- Job Title: Team Manager - Ashford
- Email Address: k.thomas11@nhs.net
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